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[mbdundee]

I am not sure when this quit working for me, hence I am not filing it under the latest release bug thread. I am on 11.1.113 and when I try to play any m4a file MC thinks for about 10 seconds and then posts a fatal error:

AppName: media center.exe    AppVer: 11.1.113.0    ModName: playbackeng.dll
ModVer: 11.1.216.0    Offset: 00032f50
I tried to capture info with debugging, but on restartint MC it looks like the log gets cleared and re-

I have the file type for m4a selected under the file types and I have 3ivx D4 4.5.1 installed
I have also verified that the songs play under iTunes. 

Any ideas are greatly appreciated

From the debug log:

0018844: Playback: CPlayerZone::Play: Start
0018860: Playback: CPlayerZone::Play: Handling exclusive playback zones
0018860: Playback: CPlayerZone::Play: Getting actual playback track
0018860: Service: CServicesPlugins::AllowAction (single file): Start
0018860: Service: CServicesPlugins::AllowAction (multiple files): Start
0018860: Database: CMediaFileIOLoad::Load: Loading: C:\Documents and Settings\Mike\Application Data\J River\Media Center 11\Library\field (service_ name).jmd
0018860: Service: CServicesPlugins::AllowAction (multiple files): Finish (0 ms)
0018875: Service: CServicesPlugins::AllowAction (single file): AllowAction(Action: Play Prepare) single file results: '1'
0018875: Service: CServicesPlugins::AllowAction (single file): Finish (15 ms)
0018875: Service: CServicesPlugins::AllowAction (single file): Start
0018875: Service: CServicesPlugins::AllowAction (multiple files): Start
0018875: Service: CServicesPlugins::AllowAction (multiple files): Finish (0 ms)
0018891: Service: CServicesPlugins::AllowAction (single file): AllowAction(Action: Play) single file results: '1'
0018891: Service: CServicesPlugins::AllowAction (single file): Finish (16 ms)
0018891: Playback: CPlayerZone::Play: Processing play for 'D:\Music\Album Music\Classic Rock\Def Leppard\Pyromania\01 Rock Rock (Till You Drop).m4a'
0018891: Playback: CPlayerZone::Play: Updating internal track info
0018891: Database: CMediaFileIOLoad::Load: Loading: C:\Documents and Settings\Mike\Application Data\J River\Media Center 11\Library\field (replay gain).jmd
0018907: Database: CMediaFileIOLoad::Load: Loading: C:\Documents and Settings\Mike\Application Data\J River\Media Center 11\Library\field (peak level).jmd
0018907: Database: CMediaFileIOLoad::Load: Loading: C:\Documents and Settings\Mike\Application Data\J River\Media Center 11\Library\field (album gain).jmd
0018907: Database: CMediaFileIOLoad::Load: Loading: C:\Documents and Settings\Mike\Application Data\J River\Media Center 11\Library\field (playback range).jmd
0018907: Database: CMediaFileIOLoad::Load: Loading: C:\Documents and Settings\Mike\Application Data\J River\Media Center 11\Library\field (bookmark).jmd
0018922: Playback: CPlayerZone::Play: Updating mixer
0018922: Playback: CPlayerZone::Play: Updating filename
0018922: Playback: CPlayerZone::Play: Playing: D:\Music\Album Music\Classic Rock\Def Leppard\Pyromania\01 Rock Rock (Till You Drop).m4a / m4a
0018922: Playback: CPlaybackEngImpl::Play: Start
0018938: Playback: FileCanPlayInDShow: Testing: D:\Music\Album Music\Classic Rock\Def Leppard\Pyromania\01 Rock Rock (Till You Drop).m4a
0020110: Playback: FileCanPlayInDShow: Can play: 0, Audio: ?
0020110: Playback: CPlaybackEngImpl::Play: Playing D:\Music\Album Music\Classic Rock\Def Leppard\Pyromania\01 Rock Rock (Till You Drop).m4a with type m4a
0020813: Playback: CPlaybackEngImpl::StartPlayFile: Start
0020828: Playback: CPlaybackEngImpl::StartPlayFile: Playback type: QT

[Yaobing]

I am not sure when this quit working for me, hence I am not filing it under the latest release bug thread. I am on 11.1.113 and when I try to play any m4a file MC thinks for about 10 seconds and then posts a fatal error:

AppName: media center.exe    AppVer: 11.1.113.0    ModName: playbackeng.dll
ModVer: 11.1.216.0    Offset: 00032f50
I tried to capture info with debugging, but on restartint MC it looks like the log gets cleared and re-

To see debug log after a crash, do not restart MC. Find the log file here:

C:\Documents and Settings\<your user name>\Application Data\J River\Media Center 11\Log.txt

You can also find "Previous Log.txt", in case you restarted MC.

From the debug log:

0018844: Playback: CPlayerZone::Play: Start
0018860: Playback: CPlayerZone::Play: Handling exclusive playback zones
0018860: Playback: CPlayerZone::Play: Getting actual playback track
0018860: Service: CServicesPlugins::AllowAction (single file): Start
0018860: Service: CServicesPlugins::AllowAction (multiple files): Start
0018860: Database: CMediaFileIOLoad::Load: Loading: C:\Documents and Settings\Mike\Application Data\J River\Media Center 11\Library\field (service_ name).jmd
0018860: Service: CServicesPlugins::AllowAction (multiple files): Finish (0 ms)
0018875: Service: CServicesPlugins::AllowAction (single file): AllowAction(Action: Play Prepare) single file results: '1'
0018875: Service: CServicesPlugins::AllowAction (single file): Finish (15 ms)
0018875: Service: CServicesPlugins::AllowAction (single file): Start
0018875: Service: CServicesPlugins::AllowAction (multiple files): Start
0018875: Service: CServicesPlugins::AllowAction (multiple files): Finish (0 ms)
0018891: Service: CServicesPlugins::AllowAction (single file): AllowAction(Action: Play) single file results: '1'
0018891: Service: CServicesPlugins::AllowAction (single file): Finish (16 ms)
0018891: Playback: CPlayerZone::Play: Processing play for 'D:\Music\Album Music\Classic Rock\Def Leppard\Pyromania\01 Rock Rock (Till You Drop).m4a'
0018891: Playback: CPlayerZone::Play: Updating internal track info
0018891: Database: CMediaFileIOLoad::Load: Loading: C:\Documents and Settings\Mike\Application Data\J River\Media Center 11\Library\field (replay gain).jmd
0018907: Database: CMediaFileIOLoad::Load: Loading: C:\Documents and Settings\Mike\Application Data\J River\Media Center 11\Library\field (peak level).jmd
0018907: Database: CMediaFileIOLoad::Load: Loading: C:\Documents and Settings\Mike\Application Data\J River\Media Center 11\Library\field (album gain).jmd
0018907: Database: CMediaFileIOLoad::Load: Loading: C:\Documents and Settings\Mike\Application Data\J River\Media Center 11\Library\field (playback range).jmd
0018907: Database: CMediaFileIOLoad::Load: Loading: C:\Documents and Settings\Mike\Application Data\J River\Media Center 11\Library\field (bookmark).jmd
0018922: Playback: CPlayerZone::Play: Updating mixer
0018922: Playback: CPlayerZone::Play: Updating filename
0018922: Playback: CPlayerZone::Play: Playing: D:\Music\Album Music\Classic Rock\Def Leppard\Pyromania\01 Rock Rock (Till You Drop).m4a / m4a
0018922: Playback: CPlaybackEngImpl::Play: Start
0018938: Playback: FileCanPlayInDShow: Testing: D:\Music\Album Music\Classic Rock\Def Leppard\Pyromania\01 Rock Rock (Till You Drop).m4a
0020110: Playback: FileCanPlayInDShow: Can play: 0, Audio: ?
0020110: Playback: CPlaybackEngImpl::Play: Playing D:\Music\Album Music\Classic Rock\Def Leppard\Pyromania\01 Rock Rock (Till You Drop).m4a with type m4a
0020813: Playback: CPlaybackEngImpl::StartPlayFile: Start
0020828: Playback: CPlaybackEngImpl::StartPlayFile: Playback type: QT

Is this log the one after crash? If it is, then it suggests that the crash occurred when trying to play the file using Quicktime.   DirectShow failed to play it.

Maybe some of your 3ivx filters were messed up. Try reinstalling 3ivx.

[mbdundee]

Thanks Yaobing,
I unistalled and reinstalled the 3ivx and it did not fix the problem, however, I have been just upgrading MC over the top of itself as new versions get posted so I decided to uninstalled MC and re-installed with version 1.1.113  and it is working now, playing m4a's with no issues.