Well I was a firm believer in Zen until recently.
Less than 3 yrs ago, I compared and it was no contest, a 30gb Ipod was 599 and a 60gb Zen Jukebox was 399 (or 499?) needless to say I went with the Zen.
1. Well again, less than 3 years later, my son broke the audio jack, and Creative labs says they do NOT repair the Zen jukebox anymore and even if they did it would cost $300 (to repair an audio jack?
) what's up with that.
2. Nobody else on the internet seems to offer a repair service for the Zen Jukebox, while I'm sure you can find repair services from Apple, or 3rd party to repair 3yr old ipods.
3. I was never happy with the original software for the zen Jukebox and had to resort to 3rd party...
4. Now Ipod and Zen are comparable in price, and needless to say the new Ipod Video simply rocks, specially with JRiver's MC.
5. Over the years, I used to be a big fan of creative labs but I've been disssapointed lately to the point that I would question buying any product from them that's more than $100 or so.
that's my 2 cents...