I've rarely dealt with a company that made it such a pain just to buy their product, not to mention offer absolutely NO direct support. Forums don't cut it, unless the participators are friendly and helpful (so here's hoping you're all a friendly, helpful bunch of people!) I mean, you can't even send this JRiver company an email!! But as soon as I had the trial installed, I knew it was about the best software of its kind. If only I could reconcile the two issues!
Anyway, I followed their instructions to purchase, but no luck. It seems odd they will support ONLY Internet Explorer to make the purchase. I also use Firefox and Opera, but they won't work to make the purchase, and it turns out my IE has some corruption issues and wasn't working either. So, I also installed a trial on my laptop which doesn't have these problems, and I figured I could maybe just get the install key, and then enter it in my regular PC. Well, as soon as they took my money, they installed the key automatically, and that was that! I would much prefer to have this software on my desktop! But who knows if one license is good enough for one or more computers? I could find no such information. So, if I want it on my desktop PC, do I have to make yet another purchase? I guess because my IE is screwed up, so, maybe someone knows a solution to fixing my IE? I have antivirus, antispyware, other tools, etc. I take care of my computer, but from time to time I may do something stupid that is unfixable by me. In general I have few issues with my computer. But, trying to back up everything and reinstalling is just out of the question. That alone may be beyond me. So, how can I get this software installed on my PC? I paid for it! Should I have to also pay for the operational procedures of the JRiver Corporation? Help would be appreciated!