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Author Topic: Crash during auto import  (Read 2210 times)

kaos

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Crash during auto import
« on: January 30, 2007, 06:22:45 pm »

im using the trial version, every time I try to use auto import media center crashes. By crash it just closes
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Matt

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Re: Crash during auto import
« Reply #1 on: January 31, 2007, 02:14:27 pm »

Try doing small batches of files.

Also, try doing one type at a time. (mp3, ape, avi, etc.)

Let us know if you find the problem file.  A bad plugin or DirectX filter are common causes for this.

Thanks.
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Matt Ashland, JRiver Media Center

glynor

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Re: Crash during auto import
« Reply #2 on: January 31, 2007, 02:25:07 pm »

One way to narrow it down might be to use MC's logging feature.  Go to:

Help --> Logging and enable Output to a log file and at least "Import" under Types of events to log.

Then, manually run an "Auto Import" by configuring a folder for MC to search, and then choosing Tools --> Run Auto Import Now.  When MC crashes, re-launch it and go back to Help --> Logging and then click the View link next to Previous Log.  The last or second-to-last file listed in the log should be your culprit.
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jalaneme

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Re: Crash during auto import
« Reply #3 on: January 31, 2007, 04:16:24 pm »

the same thing happened to me, i am going to test the new 157 build and if the bug still persists i will be going back to version 11, i can't even run version 12 properly, everything hangs/freezes!

edit: just installed version 12.157 and all the bugs are gone, well done, i am happy now.
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Matt

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Re: Crash during auto import
« Reply #4 on: January 31, 2007, 04:23:07 pm »

Again, if you could help by providing a log, your problem could likely be easily solved.

jalaneme, you reported audio scrobbler crashes in another thread.  Uninstall third party plugins when experiencing problems to eliminate them as a possibility.
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Matt Ashland, JRiver Media Center

jalaneme

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Re: Crash during auto import
« Reply #5 on: January 31, 2007, 04:34:41 pm »

Again, if you could help by providing a log, your problem could likely be easily solved.

jalaneme, you reported audio scrobbler crashes in another thread.  Uninstall third party plugins when experiencing problems to eliminate them as a possibility.

yes i did manage to remove audioscrobber, and yes all the stuff that was problematic has been fixed now, auto import, freezing, and going into options and selecting library and folders are all fixed :D
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jalaneme

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Re: Crash during auto import
« Reply #6 on: January 31, 2007, 04:50:01 pm »

great, it's starting again  ? i was applying skins and trying to bring the stop button back on the display and it gave me a critical error #30!! for gods sake *grrr*

edit: i think I've learnt that version 12 does not like previous version skins at all and that's why i am getting these errors, can someone else do what i am doing just to confirm this? open media center 12, install a skin for a older version of media center and then mess with the options and auto import e.t.c and tell me if you get any error messages.
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Matt

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Re: Crash during auto import
« Reply #7 on: January 31, 2007, 08:15:32 pm »

i was applying skins and trying to bring the stop button back on the display and it gave me a critical error #30!! for gods sake *grrr*

Try reinstalling your license.
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Matt Ashland, JRiver Media Center

kaos

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Re: Crash during auto import
« Reply #8 on: February 02, 2007, 01:26:47 am »

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kaos

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Re: Crash during auto import
« Reply #9 on: February 05, 2007, 06:44:46 pm »

did you find the problem
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Matt

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Re: Crash during auto import
« Reply #10 on: February 06, 2007, 07:23:07 am »

That log points to a WMDM problem. (the Windows handheld system)

Try unplugging handheld devices and removing memory cards to see if it makes any difference.

Also, try Windows Update to make sure the Windows Media components are up to date.
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Matt Ashland, JRiver Media Center
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