I may not be popular with this response, but I do not think wiki is the correct forum for this purpose. I think these subjects are better handled in a forum such as INTERACT that can be managed, monitored, administered, and requires registration. I think there may be a place for wiki and MC, such as a place to store documentation and a way for the community to collaborate on content such as tips and techniques. The nature of wiki, however, means that it can be abused which can cause damage to the company (JRiver) and the community (us) that uses the products or services.
As an example. This is from the JRiverWiki area.
Please note that all contributions to JRiverWiki may be edited, altered, or removed by other contributors. If you don't want your writing to be edited mercilessly, then don't submit it here.
The contributers referenced could be competitors, people with a chip on their shoulders, or people who really want to positively contribute. There is no way to know. So I would leave subjects such as these to a more controlled forum.
A wiki (IPA: [ˈwɪ.kiː] <WICK-ee> or [ˈwiː.kiː] <WEE-kee>[1]) is a website that allows the visitors themselves to easily add, remove, and otherwise edit and change available content, typically without the need for registration. This ease of interaction and operation makes a wiki an effective tool for mass collaborative authoring. The term wiki also can refer to the collaborative software itself (wiki engine) that facilitates the operation of such a Web site, or to certain specific wiki sites, including the computer science site (the original wiki) WikiWikiWeb and on-line encyclopedias such as Wikipedia.