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Author Topic: Restoring License  (Read 2078 times)

rbentley

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Restoring License
« on: September 19, 2007, 03:48:57 pm »
Jim,

I need help restoring my MC 12 license.  I did use the Restore page but that only sent me my old MC 11 license.  I upgraded to MC 12 while it was in beta.  I did try sending you a private message but I couldn't get that function to work.

Please advise.  Thank you for your assistance.


Robert
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JimH

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Re: Restoring License
« Reply #1 on: September 19, 2007, 04:05:17 pm »
There's only an MC11 in our system.  If you can find your receipt (from buy-button at jriver.com), please e-mail me with details.  jimh at jriver.
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KingSparta

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Re: Restoring License
« Reply #2 on: September 19, 2007, 04:08:14 pm »
Com
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rbentley

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Re: Restoring License
« Reply #3 on: September 19, 2007, 04:33:17 pm »
Quote from: JimH on September 19, 2007, 04:05:17 pm
There's only an MC11 in our system.  If you can find your receipt (from buy-button at jriver.com), please e-mail me with details.  jimh at jriver.

Jim,

I did find my MC 12 license.  I upgraded from 11 to 12 during the beta period.  Would you like me to send you the email showing proof of purchase and license number so your records can be updated?
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KingSparta

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Re: Restoring License
« Reply #4 on: September 19, 2007, 05:27:16 pm »
If You Use A Different E-Mail Address You Will need To Use That One To Get The License.

I Have Licenses Under Two E-Mail Addresses

Jim Probably Looked At The One You Registered In the Forum With.

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Retired Military, Airborne, Air Assault, And Flight Wings.
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JimH

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Re: Restoring License
« Reply #5 on: September 19, 2007, 05:36:27 pm »
Quote from: rbentley on September 19, 2007, 04:33:17 pm
I did find my MC 12 license.  I upgraded from 11 to 12 during the beta period.  Would you like me to send you the email showing proof of purchase and license number so your records can be updated?
Please do.  Just forward the e-mail.
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