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Author Topic: 'file not found' when restoring license via internet  (Read 1027 times)

wackawacka

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'file not found' when restoring license via internet
« on: August 22, 2002, 07:51:14 am »
Hi Folks,

i've just installed a new OS on my two computers and i wanted to restore my MJ license. As the old mrj-file i had on my HD seems to have expired i tried restoring the license via internet. So i entered my key but when it came to downloading the mrj-file i got a message saying 'file not found' in my download manager (LeechGet).

What can i do to get a recent mrj-file without using up all my restores?

TIA

Matt
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JimH

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RE:'file not found' when restoring license via internet
« Reply #1 on: August 22, 2002, 07:52:57 am »
Please see the FAQ under Jukebox/Purchase above.  You need to use your registration key to restore.  Read the FAQ carefully if you want to install on multiple PC's.
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Jim Hillegass
JRiver Media Center / Media Jukebox

wackawacka

  • Guest
RE:'file not found' when restoring license via internet
« Reply #2 on: August 22, 2002, 08:08:20 am »
Thanks for the very prompt reply but after another thorough read of the faq's i still don't get it - sorry!
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gateley

  • Guest
RE:'file not found' when restoring license via internet
« Reply #3 on: August 22, 2002, 08:45:14 am »
Hi wackawacka,

Can you try without using your download manager?
What browser are you using (try IE)?

j
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wackawacka

  • Guest
RE:'file not found' when restoring license via internet
« Reply #4 on: August 22, 2002, 08:54:39 am »
Hey thanks,

it was my download manager... I managed to restore the license now...

Thanks for the excellent and prompt help


Matt
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