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[Patric]

There is a little hand-held video camera called Pure Digital.  http://www.puredigitalinc.com/.  (Pretty cool little device, actually).  I have uploaded the video to my HP PC, then brought it into my library (I use JRiver's Media Center), then transferred it to my Creative Zen W I just bought last night.  (60g).  It plays the video beautifully, but gives me the following message: "audio format is not supported".  Do you know what I need to do to get it to play?  Can I convert it?  I don't know what format the audio is in.  I have a call in to Pure Digital on this point.  But, its website says:  "MPEG-4 recorded video files saved in AVI format"

Thanks.

Patric.

[SwellGuy]

What version of MC are you running? Have you tried converting the video to WMV during transfer to the W?