I got the message "registration failed" after I copied and pasted my registration code in the box on the license restore page. I kept trying it .... probably 4 times as I am down to 2 restores left. I stopped, went back to Jukebox, opened it up and apparently it was upgraded to Plus even though it had said that the registration failed online.
I have Plus version 8.9.348
Internet Explorer 6.0.2600.000...the up to date one!
Windows XP Home Edition
My concern is that if something happens to media jukebox, I only have 2 more times to fix it. When I bought it this month, I installed Jukebox but never really used it. Yesterday, when I decided to learn and use it, I found out it was the basic version and had not been updated to the plus. That is when all of this happened. I did read the directions, but kept getting the message that the "registration failed".
I don't understand where the restore key is. Someone in the forum wanted to copy it and install it herself. Maybe when I bought it and downloaded it I never received it. I have no idea.
Thanks