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Author Topic: no one will help  (Read 1387 times)

brian

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no one will help
« on: August 12, 2002, 08:37:36 am »

posted my original thread no one answered. King sparta said someone would answer me. Copied system info to clipboard. Did what i could still have yet to burn one cd. Will someone please help me figure out why i get an error 1002 data key:2asc:4asq8 when i attempt to burn
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KingSparta

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RE:no one will help
« Reply #1 on: August 12, 2002, 08:43:08 am »

>> Copied system info to clipboard.
Yes but you never pasted it into a message.

you need to do some Basic things for help.
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KingSparta

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RE:no one will help
« Reply #2 on: August 12, 2002, 08:44:52 am »

Did You Read This?

http://www.musicex.com/mediajukebox/cdburningtips.html

Did You See If Your Drive Is On The Supported List?

http://www.goldenhawk.com/devices_body.htm
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brian

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RE:no one will help
« Reply #3 on: August 12, 2002, 08:45:09 am »

how do i do that?
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KingSparta

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RE:no one will help
« Reply #4 on: August 12, 2002, 08:47:33 am »

Paste From Clip Board Is A Standard

CTRL & Press "V" at the same Time Or

Shift & Incert

When You Go To MJ, Copy To Clip Board System Info, Open Up A Message Here And Paste It.

Maybe JohnT can give you a bit of info. He Is J River's Burner Programer.

did You Read This?

http://www.musicex.com/mediajukebox/aspi.html

Or This

http://www.musicex.com/cgi-bin/faq/faq.pl
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KingSparta

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RE:no one will help
« Reply #5 on: August 12, 2002, 08:58:20 am »

Copyed From Other Thread

first time burn error  

brian 08-10-2002 04:45:36 P.M.

start to burn the following result error#1002error data is key:2asc:4asq8 please help me

KingSparta 08-10-2002 04:52:30 P.M.

you may need to provide more info
go to help in MJ and there you can have your system info put in the clibboard and then from there you can paste it into the message\forum.

it is hard to knwo about your MJ version, ASPI Layer, And OS if you do not do this.


The Following Song Toped The U.S.A. Charts At 02 In 1982

Listening to: 'Don't Talk To Strangers' from 'The Best Of' by 'Rick Springfield' on Media Jukebox

brian 08-11-2002 02:01:42 A.M.

how do i post to clipboard. went to mj help. I have limited pc knowledge, someone will have to walk me through even the simplest tasks.

brian 08-11-2002 02:14:41 A.M.

I have a sony pentium 4 pc with windows xp as the os. The burner is in f drive and is a pioneer dvd-rw model dvr-103. The burner works through the windows media player. I just purchased the mj8 on Sat am. Everything seemed to be working as well as the nero and sony jukebox I have used on this computer. The first time I went to test burn a cd it loaded then the error #1002error data is key:2asc:4asq8 box appeared. I tried again lowering the burn speed fr 8 to 4 with the same result. please help
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KingSparta

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RE:no one will help
« Reply #6 on: August 12, 2002, 09:00:11 am »

It does not look like that drive is supported by goldenhawk, and i am not sure about the generic burner that is also built into MJ.
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brian

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RE:no one will help
« Reply #7 on: August 12, 2002, 09:09:15 am »

media jukebox 8.0.336 install path c:\program files\jriver\media jukebox  CPU intel pentium 4 1792 MHzMMX mem:total 552MB free 235MB
os: micro winXP workstation 5.1  Internet explorer 6.0.2600.0000
Comctl32.dllb6.0.2600.0000 shwapi.dll: 6.0.2600.0000 shell32.dll:6.0.2600.0000 wnaspi32.dll:4.71(0001) aspifor win 32  aspisys:4.71(001)

DVD-Rw pioneer dvr-103 not supported what is my next move? I have little experience withy PCs
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KingSparta

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RE:no one will help
« Reply #8 on: August 12, 2002, 09:27:15 am »

Brian

Lets See If JohnT has Something To Say For you, I Think He May Be The Only One That Can Give Some Advice.

I Will Bow Out Now, But Check Back, And If You Get No Responce Add A message To This Thread It Will Bump It To The Top.

Maybe When Somone Has Time They Will Reply To Your Request For Help.
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JimH

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RE:no one will help
« Reply #9 on: August 12, 2002, 10:50:12 am »

If you can't solve the problem with the FAQ here and your drive is unsupported, then you can either wait until it is supported or you can buy another drive.  CD drives are under $50.

Please use a subject that describes the problem.
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Jim Hillegass
JRiver Media Center / Media Jukebox
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