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[pmnoos]

I purchased your MJ Plus on 27 July 2002.
Up to this date 9 August 2002. I have not been able to listen any web radio stations.All keep getting is a message from MJ reader saying failed to connect to server,and several other messages failed to...... Also when I click on get latest news from MJ on the opening page of the MJ player I get the same. I have posted several messages on the your interact help pages, but as to date I have no answer to remedy the problem that I have.
I have gone through the help and cannot find anything refering to this problem. I tried other players to listen to a web radio station with out changeing any settings on my machine and get music!!! so why can I not use your player?
Please can you help me on this or I will feel that I have been duped and have brought a dud!!!!!!!!

[gateley]

pmnoos

On your original thread, Matt asked if you had IE properly configured, but you never replied. Do you? (MJ uses IE's proxy settings). Are you (or your ISP) using a firewall or proxy server? How are you connecting to the net?

Thanks,

j

[pmnoos]

I use ozemail.com as my internet provider and have had no problems with them with other players. I have IE 6.2 on the machine
I do not have a firewall installed.

[JimH]

What version do you have?  A bug was fixed around 8.0.300|PLS|.

[pmnoos]

I think I have version 8.0 I brought MJ on July 27 2002 if that can give an idea about the time when further versions came out.
I have tried clicking on Check for updates and still get the message failed to connect to server.

Thanks

pmnoos

[Scronch]

In MJ, click Help, About Media Jukebox.  Read the version at the top of the pop-up box.

Better yet, go to Help, System Info..., then click Copy to Clipboard, and paste that info into your next post here.

Scronch

[pmnoos]

Media Jukebox PLUS 8.0.336
Install Path: C:\Program Files\J River\Media Jukebox\

CPU: Intel Pentium II 348 MHz MMX
Memory: Total - 64 MB, Free - 0 MB
OS: Microsoft Windows 98

Internet Explorer: 6.0.2600.0000
ComCtl32.dll: 5.50.4704.1100
Shlwapi.dll: 6.00.2600.0000
Shell32.dll: 4.72.3110.6
wnaspi32.dll: 2, 0, 0, 0 , ASPI for WIN32 DLL, Copyright © Adaptec 1995
Aspi32.sys: N/A

[JimH]

You can try 8.0.346 from a thread here.  I'm not sure whether it will help.

It appears you have an issue with a proxy server or firewall as someone said above.

Closing this thread now.

If you need more help, please use a subject that describes the problem.  No need to address JRiver.  And using "reply" instead of "post" keeps your message in the thread you're reading.