First, I found it under Tools\Advanced Tools\Convert Format (thank you though because otherwise I'd have no idea)
Part I of your reply: When I try this on my particular file (flv) I get a failed to convert message (when trying to convert to WMA lessor bitrate). Why?
I also don't see where to change the bit rate - I changed to convert it to WMA format, is the bitrate the CBR selection?
Part II of your reply: I don't see "handheld settings" - could you be more specific please? I thought maybe you meant to look at the file on my Zen and then run the conversion from that file (using the same directions as above). I tried that - the file was already in WMA format. When I tried to convert to a lower bitrate, I got the same message as above in part I.
Help and thanks!