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[Dave]

I've read every post on these boards regarding install problems. I've tried cleaning out temp files, downloading over and over, etc. Can't get MJ to install.

I use this on 2 other machines with no problems.  This is a win98SE machine.  When I try to install, after setup meter gets across the screen, I get a GPF. Here's the details:

INSTALLWIZARD caused a general protection fault
in module at 0000:8251614b.
Registers:
EAX=0001a560 CS=20c7 EIP=8251614b EFLGS=00010206
EBX=00000000 SS=20bf ESP=82533a00 EBP=d1290a08
ECX=00000000 DS=20bf ESI=0000007c FS=2166
EDX=d1290ec8 ES=20bf EDI=00000000 GS=2166
Bytes at CS:EIP:
64 8b 78 20 89 4a 18 89 5a 1c 64 8b 48 24 64 8b
Stack dump:
00000020 20bf2166 00000020 8253163f 0000000c 00000000 00000000 000000cc 006f00a2 003901d9 00000000 000001d9 0000f378 00000000 00000000 82533d64


MJ install file is 8.803K.  Any help would be greatly appreciated!

Dave

[Matt]

2 ideas that might help:

-Update the video driver
-Temporarily change the desktop resolution

[Dave]

Thanks, Matt...but neither worked. Still in the dark.

[DocLotus]

Hi Dave;

Sometimes when I have similar problems, I find that re-installing over the bad install seldom works.

Suggest the following…
1: Using the “Windows control Panel, Add or Remove Programs” un-install MJ.  This will often clean out the old files that may be causing the problem.
2: Do a new install of the latest version of MJ (8.0.336).
3: Also you might try doing the new install in a different folder (just in case there are any rouge MJ files lurking about looking for MJ in the old folder.

HAVE FUN?

[Dave]

Thanks for the tip, but MJ never installed on this machine.  I have MusicMatch installed...wonder if that would affext it?

[JimH]

Did you also delete the Temporary Internet files?  IE/Tools/Internet Options/Temp Internet/ delete.

I talked with someone else yesterday when I first saw your post.  He thought it was dying when rar tried to unzip the files.  This suggests a temp file problem or an incompatibility with our unzip.  Dig around in explorer to see if you can find out where the files are going.

Disk space?

[Dave]

I've dumped all the IE temp files and have over 30 gig disk space. I see another post here with same problem I'm having. I've tried everything suggested, including trying to install over my home network.  No luck.

This is an old Pentium 2 machine which I planned to be my drone music server. I'd hate to have to resort to MS media player...

[JimH]

Dave,
Can you post on the other thread and see if you can find anything in common?  Speed of machine, maybe, but firewall, virus checker, video card, etc.

You can copy your system info from MJ help and paste it there.

I'll close this thread when you post.

Thanks,

Jim