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Author Topic: problem loading MC12  (Read 806 times)

robostd

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problem loading MC12
« on: May 07, 2008, 12:39:09 pm »

Hi all-
Haven't had MC12 all that long but am having a repeated problem with I try to start the program (either from shortcut icon or Windows pgm list/menu) where it says:  MC key component failed to load product info file.   There is also a specific error which says:  data/default/ resources/options.xml.
Then there is an instruction to reinstall MC under the core user which I've done and the program works for a few days or a week, then the problem resurfaces.  Has anyone else had this and if so, how they
corrected it?  Any ideas would be most welcome.  Other than this, I love it!
Thanks mucho,
Michael
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