> Here is Bill's email to Audioengine customer support. There is always room for improvement,
> but I think Logan did a fine job of explaining what the AW1 is and isn't.
The email you cited was my second one to Audioengine. In it, I asked some further questions based on Logan's answers. Neither Logan nor you nor anyone else from Audioengine ever replied to my second email and answered those questions. I called and left a phone message giving my name and asking that you answer my second email. No answer. Your post on this forum seems to be merely a PR gesture rather than any attempt to provide information.
The question about using multiple outputs was critical to my application for the AW1. There are several devices that function by re-directing all audio output to the wireless device. The Rogue Amoeba Airfoil s/w does this on the PC. A device that relied on that re-direction rather than appeared as an additional audio device would not be useful to my application. You will note that in an earlier post in this thread, "Doctor Cilantro" assumed that the AW1 worked in the same way as the Airfoil s/w. Logan dismissed my question by citing a limitation using iTunes. There is more to the audio world than iTunes.
from Logan's reply to my first email:
" 1) The AW1 will take over as your soundcard, therefor you cannot select multiple outputs on iTunes."
What does take over mean? This answer was not clear and certainly was not consistent with the answer to another question. I think that I was not being unreasonable to ask for clarification.
> but is a simple wireless adapter to replace any line-level audio cable - which also includes a USB DAC in the transmitter.
If Logan had simply said that the AW1 includes a USB DAC, I would have considered that to be useful information. If he had said that other audio devices remain usable, that would have been useful information.
I note that the AW1 infor page now says that the sender contains a USB DAC but offers little more detail. The setup guide provides little detail for a Windows application. You need to do better.
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I signed up for the newsletter after getting Logan's reply. I have not received anything yet.
Bill
---- Logan's reply to my first email
Hi Bill,
To answer your questions:
1) The AW1 will take over as your soundcard, therefor you cannot select multiple outputs on itunes.
2) The AW1 is plug-and-play, and there are no know issues working with audio drivers or other PC or Mac software.
3) The AW1 will allow you to "hop" between multiple receivers, but will not transmit to multiple receivers simultaneously. At this time we do not have plans to offer the sender and receiver units separately.
4) We are currently working on diagrams and a technical whitepaper, which will be added to the website soon. You can register for our newsletter here:
http://www.audioengineusa.com/store/Thank you so much for your questions! Enjoy!
Regards,
Logan
On Wed, Jun 11, 2008 at 10:21 PM, Bill ... wrote:
I'm a happy owner of Audioengine 5 speakers which I use in my home office. I think the Aw1 wireless adapters will be useful to me as well.
My context
I want to use a single PC to play music in several rooms. I already have a PCI soundcard which I use to play music on my main stereo system. I want to connect the AW1 sender through a usb port and have the AW1 appear as an additional audio output device on the same PC. My music player software supports multiple playback zones using all installed audio devices so I want to be able to play music though either device (or both.)
My questions
1. When I plug the AW1 sender into a USB port, does it appear as an additional device or does it re-route audio that should go to the default audio output device? (Rogue Aboeba's Airfoil software redirects all audio to the Apple Airport Express and have it own control panel. I don't want that. I want to be able to select the playback zones in my player software.)
2. Does the AW1 audio device play nice with the drivers for other installed audio devices?
3. I may want to use the AW1 to send audio from one sender to more than one receiver. Some of the reviews suggest that that might be possible. Is that possible now?
4. If so, what do I buy to get the second receiver?
5. Any plans to add some more information or documentation on the AW1 to your web site?
William Hunt