More > Media Center 12 (Development Ended)
When you buy MC12, you now get MC13 free
JimH:
--- Quote from: WB3FFV on October 28, 2008, 07:32:24 pm ---Darn, so I bought it at a bad time. I would have waited had I known, as I liked it I was trying to support your effort. Just kinda bummed you didn't even make the coverage time 3 mos for your paying customers.
--- End quote ---
From August 8, 2008 until October 23, 2008, a purchaser of MC12 received an MC13 license that worked with both MC12 or MC13.
I hope you'll understand that we have to draw the line somewhere.
WB3FFV:
I understand drawing a line, I don't mean to say I don't understand that, but not even a 3 month window for new purchases?? As far as customer morale so to speak, I am sure it doesn't give any of your newer clients much in the way of warm fuzzies.
So I am not saying that you don't have to draw a line, I am just saying that in some ways making the choice to narrow that window so short, isn't being very considerate to your newer clients. Look around at the software industry, most at least give you 6mos or a year of updates when you buy a product new. Heck I have quite a few products that I pay up for every year to support them, but I know when I do, that I get a year of updates/upgrades for that price. In short, and in many ways your punishing your new purchasers (unless the purchase was super recent), but for old clients that had prior versions the update is an OK deal.
If I had the package for a year, maybe two, or three, I can update for your set fee and life is good and fair. If I bought in a 2 month window again I get current stuff. If I am the unlucky patron (as I am) that purchased the software a lil over 2 months ago, well tough luck bud, as you bought it at the wrong time. Heck even some pro-rata on it would be something. Again I am not going to loose any sleep over $20, but having purchased lots of software over the years, with many on upgrade/maintnance plans, I am just saying your really doing your clients like me, who are recent purchasers, a huge disservice with how you have this all structured. I may very well be talking to the wind, but you really should consider how your making your clients that bought your product feel that paid full price for it all of 3 or 4 months ago, as your really overall shutting us out..
Regards...
jtek:
--- Quote from: JimH on October 28, 2008, 07:38:08 pm ---From August 8, 2008 until October 23, 2008, a purchaser of MC12 received an MC13 license that worked with both MC12 or MC13.
--- End quote ---
I am on the last week of my 30 day trial and am seriously considering making the move to Media Center 12. I ran into this sticky and was confused by your statement above. Was there a cutoff on the free upgrade to MC13 or was this a statement regarding a specific point in time? I had considered going with Media Jukebox and purchasing the MP3 codec for $10, but I am starting to realize I could use the extra features provided by MC. I am only curious as I may hold off until MC13 is available before purchasing. ;D
Thanks for your time and wonderful job on MC and MJ!!
jtek:
--- Quote from: jtek on November 18, 2008, 02:20:41 pm ---I am on the last week of my 30 day trial and am seriously considering making the move to Media Center 12. I ran into this sticky and was confused by your statement above. Was there a cutoff on the free upgrade to MC13 or was this a statement regarding a specific point in time? I had considered going with Media Jukebox and purchasing the MP3 codec for $10, but I am starting to realize I could use the extra features provided by MC. I am only curious as I may hold off until MC13 is available before purchasing. ;D
Thanks for your time and wonderful job on MC and MJ!!
--- End quote ---
The reason I asked this question is because there is an option to purchase MediaCenter 13 but when you click on the download link, it provides you with MediaCenter 12. I am confused - if I wish to purchase MediaCenter, what option do I choose since v13 is still in beta test - is this what you are referring to in your previous messages? I mean, do I select to purchase MediaCenter 13, but will get keys for both 12 and 13 and use v12 since v13 is not officially released? ?
I would appreciate some clarification on this as I want to make sure I purchase the right thing. ;D
arsenal:
A possible "better solution" to the licensing model situation would be:
--purchase fee would be good for 1 year of major and minor updates (ala NewsLeecher)
--at the 1 year from purchase date anniversary, customer can continue using the last version which was released during his paid year, indefinitely (ala NewsLeecher)
--perhaps give customers an option of paying a slightly higher fee, something around the amount of 2 year's licensing cost, and call it a lifetime license (ala Alcohol 120%)
--customers opting to continue renewing their annual license should continue receiving a discounted rate
This would:
1. Ensure that the paid license period is fair for everyone.
2. Ensure annual license fees, supporting development.
3. End global warming?
Just my 2kb/s... ;)
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