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[SiGuy]

I see random crashes with MC13 during audio playback.  Operation lasts for ~1min to 30min.  I use MC12 on the same computer, and have no problems there.  GIF import is disabled in my MC13 setup.

My system configuration is:

Motherboard:  aBit IP35 Pro
CPU:              Yorkfield Q9770
O/S:              Vista/SP1 (32-bit)
Memory:        2GB DDR2
HDD:             250GB SATA
DVD:             NEC 3520
Video:           Gigabyte/Nvidia 8800GT

MC13's CPU information in it's "system info" is not accurate, here's what it reports:

Media Center 13.0.69C:\Program Files\J River\Media Center 13\

Microsoft Windows Vista 6.0 Service Pack 1 (Build 6001)
Intel Pentium III 3119 MHz MMX / Memory: Total - 2097 MB, Free - 1153 MB

Internet Explorer: 7.0.6001.18000 / ComCtl32.dll: 5.82.6001 / Shlwapi.dll: 6.0.6001 / Shell32.dll: 6.0.6001 / wnaspi32.dll: N/A
Ripping /   Drive D:   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive D: _NEC     DVD_RW ND-3520A    Addr: 4:0:0  Speed:48  MaxSpeed:48  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Portable Device Info
  Removed devices:

Device info dump for 'USB 2.0 Flash Disk (E:)':

WMDMName: FLASH_2GB (E:)
DeviceUID: $$?$wpdbusenumroot#umb#2&37c186b&0&storage#volume#1&19f7e59c&0&_??_usbstor#disk&ven_usb_2.0&prod_flash_disk&rev_0.00#40109151f5660d&0##{f33fdc04-d1ac-4e8e-9a30-19bbd4b108ae}$0
CanonicalName: \\?\wpdbusenumroot#umb#2&37c186b&0&storage#volume#1&19f7e59c&0&_??_usbstor#disk&ven_usb_2.0&prod_flash_disk&rev_0.00#40109151f5660d&0##{f33fdc04-d1ac-4e8e-9a30-19bbd4b108ae}$0
VendorName: ; VendorID: 4871
ProductID: 355; FirmwareVersion: 0.00
WMDMSerialNumber: 1f
WMDMWriteOurOwnPlaylists:
DeviceType: 0; DeviceID: 40109151F5660D; DeviceName: USB 2.0 Flash Disk; UnsupportedDevice: 0
IsDrive: 1; DriveLetter: E:; DrivePath: ; MainDriveLetter: E:
IsJanusCapable: 0; IsIpod: ;iTunesDBVersion:
SupportsAlbumArt: ; AlbumArtEnabled: 1; CoverArtTagRule: ; SaveCoverArtToFolderJPG:
GetPlayStatsFromDevice: 0; SupportsFolders: -1; PlaylistFormat: 0; EjectMode: ; AlwaysPumpCOMMessages: 0
SupportedFileTypes: *
ContextMenus:
MemoryTypes:
InstallURL:
ApplicationName: Media Center
ImageName:
RootBasePath:
AudioBasePath: Music\[Artist]\[Album]\
ImageBasePath: Images\
VideoBasePath: Video\
DataBasePath: Data\
PlaylistBasePath: Playlists\
DatabaseBasePath:
AudibleBasePath: Audible\
MatchKeyExpression: If(IsEqual([Media Type], Image), [Name]
[File Size, 0]
, [Name]
Clean([Artist], 1)
[Album]
[Genre]
FormatNumber([track #, 0])
[Media Type]
)
ChangeKeyExpression: [Rating]

ResyncIfDateModified:


Interface Plugins:
  last.fm (Active)
  Library Server (Active)
  TiVo Server (Active)
  UPnP Server (Active)

[Matt]

Could you enable logging in Help > Logging, restart, capture a crash, then use Help > Logging > Email to send the logs to matt at jriver dot com?

Crashes during audio playback are very rare.  It may be a background task like audio analysis.  The log will let us know.

Thanks.

[SiGuy]

logfile sent to matt.

Thanks!

[SiGuy]

Issue resolved by MC13.0.78.

Thanks!