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Author Topic: MC13 Won't Close  (Read 1796 times)

Gl3nn

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MC13 Won't Close
« on: December 23, 2008, 01:01:24 pm »

Playing around with MC13 but still using MC12.

With the latest MC13 build I find that I cannot exit out by closing the window.  Just hangs.  Tried several times, even after rebooting.

Should I reinstall?  Other ideas?
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JimH

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Re: MC13 Won't Close
« Reply #1 on: December 23, 2008, 01:09:56 pm »

Any third party plug-ins?

When you say it hangs, is the window visible?
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Gl3nn

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Re: MC13 Won't Close
« Reply #2 on: December 23, 2008, 03:09:06 pm »

No, nothing 3rd party - straight install.

The window stays visible and just freezes.
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JimH

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Re: MC13 Won't Close
« Reply #3 on: December 23, 2008, 03:48:29 pm »

In my signature, there is a thread called "Weird Problems".  That would be a good place to look for ideas.  Other programs like virus checkers or popup blockers can do strange things sometimes.

Make sure there isn't a window behind the player.

Leave it for 30 minutes.  You might get an error message eventually.

Is the machine connected to the Internet?

Is MC correctly licensed?  Downloaded from our site?
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Gl3nn

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Re: MC13 Won't Close
« Reply #4 on: December 23, 2008, 04:13:56 pm »

In my signature, there is a thread called "Weird Problems".  That would be a good place to look for ideas.  Other programs like virus checkers or popup blockers can do strange things sometimes.

Make sure there isn't a window behind the player.

Leave it for 30 minutes.  You might get an error message eventually.

Is the machine connected to the Internet?

Is MC correctly licensed?  Downloaded from our site?


Thanks, Jim.  I'll go read the thread.

I just tried it again and this time the window closed, but only after a noticeable delay of perhaps 3-4 seconds.  This was not happening on the earlier v13 install I had from maybe a month ago.  It certainly doesn't happen with v12 which I use each and every day.

Yes, the machine is connected to the net.  Both v12 and v13 were purchased, licensed, and downloaded here, yes.
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Gl3nn

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Re: MC13 Won't Close
« Reply #5 on: December 23, 2008, 04:23:49 pm »

Well, I scanned the thread and didn't spot anything that applied to my situation.

Just to verify: testing and playing around with v13 will NOT affect my v12 database, right?

V12 continues the perform excellently.  Nothing like the v13 phenomenon at all.
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JimH

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Re: MC13 Won't Close
« Reply #6 on: December 23, 2008, 04:26:33 pm »

MC12 and MC13 can both be used without conflict.
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