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[mkammer]

issue: Vista Enterprise on Dell Latitude D830
WMP 11 will sync properly with Pocket Tunes 5.0.  
What happens:
When you have MC13 and Pocket Tunes 5.0 http://www.pocket-tunes.com/ on a Palm TX, and you click on device 2 (PTunes SD Card), MC 13 exits to Vista

Full log is available

DebugView attached on one incident

[7556] JRiver install path (process: 7556): C:\Program Files\J River\Media Center 13\
[7852] JRiver install path (process: 7852): C:\Program Files\J River\Media Center 13\
[7556] 0035163: 6960: General: CMainUIWnd::SetMCView: Start
[7556] 0035163: 6960: General: CMainUIWnd::SetMCView: View info name: Drives & Devices
[7556] 0035163: 6960: General: CMainUIWnd::SetMCView: Destroying old view
[7556] 0035178: 6960: SDK: CMJAutomation::~CMJAutomation: Global Count: 8
[7556] 0035178: 6960: General: CMainUIWnd::SetMCView: Creating new view
[7556] 0035178: 6960: General: CMCViewContainerWnd::Create: Start
[7556] 0035178: 6960: General: CMCViewContainerWnd::Create: Creating window
[7556] 0035178: 6960: General: CMCViewContainerWnd::Create: Initializing
[7556] 0035178: 6960: SDK: CMJAutomation::CMJAutomation: Global Count: 9, Main 0, 3fe3018
[7556] 0035178: 6960: General: CViewHeaderWnd::Initialize: Start
[7556] 0035178: 6960: General: CViewHeaderWnd::Initialize: Finish (0 ms)
[7556] 0035178: 6960: General: CMCViewContainerWnd::Create: Finish (0 ms)
[7556] 0035194: 6960: General: CMainUIWnd::SetMCView: Loading view
[7556] 0035194: 6960: General: CWebView::Refresh: Start
[7556] 0035194: 6960: General: CWebView::OnBeforeNavigate2: Start
[7556] 0035194: 6960: General: CWebView::OnBeforeNavigate2: URL: C:\Program Files\J River\Media Center 13\Data\Default Webpages\English\Drives and Devices\index.html
[7556] 0035194: 6960: General: CWebView::OnBeforeNavigate2: Finish (0 ms)
[7556] 0035194: 6960: General: CWebView::Refresh: Finish (0 ms)
[7556] 0035194: 6960: General: CMainUIWnd::SetMCView: Finishing view creation
[7556] 0035225: 6960: General: CMainUIWnd::SetMCView: View creation time: 62
[7556] 0035225: 6960: General: CMainUIWnd::Resize: Start
[7556] 0035272: 6960: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 13\Data\Default Art\ViewHeaderDrivesDevices.png
[7556] 0035272: 6960: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 13\Data\Default Art\ViewHeaderDrivesDevices.png
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Removed for Space reasons
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[7556] 9746661: 7428: Playback: WMAFileInfo::Internal_Close: Start
[7556] 9746661: 7428: Playback: WMAFileInfo::Internal_Close: Finish (0 ms)

[7520] 0000016: 1376: Import: CJRVideoAnalyzeHelper::AddFileRP: Start
[7520] 0000016: 1376: Reader: CLocalReader::OpenInternal: Opening: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Temp\RPFailureCount - 7428.xml
[7520] 0000031: 1376: Reader: CLocalReader::Close: Closing: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Temp
[7520] 0000234: 1376: TV: CJRVideoAnalyzeHelper::OnComEvent: Start
[7520] 0000234: 1376: TV: CJRVideoAnalyzeHelper::OnComEvent: nID=-1, nCommand=1005
[7520] 0000234: 1376: TV: CJRVideoAnalyzeHelper::OnComEvent: Finish (0 ms)
[7520] 0000234: 1376: TV: CJRVideoAnalyzeHelper::OnComEvent: Start
[
[8168] 0000327: 6904: TV: CJRVideoAnalyzeHelper::OnComEvent: nID=-1, nCommand=1014
[8168] 0000327: 6904: TV: CJRVideoAnalyzeHelper::OnComEvent: Finish (0 ms)

[7556] 0039656: 6960: Reader: CLocalReader::OpenInternal: Opening: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (rating).jmd
[7556] 0039656: 6960: Reader: CLocalReader::Close: Closing: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (rating).jmd
[7556] 0039656: 6960: Database: CDataHolder::Load: Field: Rating; Files: 11244; Pointer bytes: 2680; Data bytes: 4172; Elapsed ms: 1.321
[7556] 0039656: 6960: Reader: CLocalReader::OpenInternal: Opening: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (track #).jmd
[7556] 0039656: 6960: Reader: CLocalReader::Close: Closing: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (track #).jmd
[7556] 0039656: 6960: Database: CDataHolder::Load: Field: Track #; Files: 11244; Pointer bytes: 12860; Data bytes: 4172; Elapsed ms: 2.634
[7556] 0039671: 6960: Reader: CLocalReader::OpenInternal: Opening: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (disc #).jmd
[7556] 0039671: 6960: Reader: CLocalReader::Close: Closing: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (disc #).jmd
[7556] 0039671: 6960: Database: CDataHolder::Load: Field: Disc #; Files: 11244; Pointer bytes: 3716; Data bytes: 4172; Elapsed ms: 0.388
[7556] 0039671: 6960: Reader: CLocalReader::OpenInternal: Opening: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (media type).jmd
[7556] 0039671: 6960: Reader: CLocalReader::Close: Closing: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (media type).jmd
[7556] 0039671: 6960: Database: CDataHolder::Load: Field: Media Type; Files: 11244; Pointer bytes: 12420; Data bytes: 4172; Elapsed ms: 1.266
[7556] 0039671: 6960: Reader: CLocalReader::OpenInternal: Opening: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (notes).jmd
[7556] 0039671: 6960: Reader: CLocalReader::Close: Closing: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (notes).jmd
\List_HeaderBar.bmp
[7556] 0039843: 6960: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 13\MegaSkins\Noire\List_HeaderBar.bmp
[7556] 0039999: 5120: Reader: CLocalReader::OpenInternal: Opening: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Temp\JRState.xml
[7556] 0040014: 5120: Reader: CLocalReader::Close: Closing: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Temp\JRState.xml
[7556] 0040046: 5120: Reader: CLocalReader::OpenInternal: Opening: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Temp\JRInfo.xml
[7556] 0040061: 5120: Reader: CLocalReader::Close: Closing: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Temp\JRInfo.xml
[7556] 0040061: 5120: Reader: CLocalReader::OpenInternal: Opening: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (stack top).jmd
[7556] 0040061: 5120: Reader: CLocalReader::Close: Closing: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (stack top).jmd
[7556] 0040061: 5120: Database: CDataHolder::Load: Field: Stack Top; Files: 11245; Pointer bytes: 0; Data bytes: 48; Elapsed ms: 0.445
[7556] 0040061: 5120: Reader: CLocalReader::OpenInternal: Opening: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (date imported).jmd
[7556] 0040061: 5120: Reader: CLocalReader::Close: Closing: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (date imported).jmd
[7556] 0040061: 5120: Database: CDataHolder::Load: Field: Date Imported; Files: 11245; Pointer bytes: 45128; Data bytes: 4172; Elapsed ms: 1.588
[7556] 0040061: 5120: Reader: CLocalReader::OpenInternal: Opening: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (bitrate).jmd
[7556] 0040061: 5120: Reader: CLocalReader::Close: Closing: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (bitrate).jmd
[7556] 0040061: 5120: Database: CDataHolder::Load: Field: Bitrate; Files: 11245; Pointer bytes: 14317; Data bytes: 4172; Elapsed ms: 1.279
[7556] 0040061: 5120: Reader: CLocalReader::OpenInternal: Opening: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (duration).jmd
[7556] 0040061: 5120: Reader: CLocalReader::Close: Closing: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (duration).jmd
[7556] 0040061: 5120: Database: CDataHolder::Load: Field: Duration; Files: 11245; Pointer bytes: 45128; Data bytes: 4172; Elapsed ms: 1.335
[7556] 0040061: 5120: Reader: CLocalReader::OpenInternal: Opening: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (file size).jmd
[7556] 0040061: 5120: Reader: CLocalReader::Close: Closing: C:\Users\Ciber\AppData\Roaming\J River\Media Center 13\Library\field (file size).jmd
[7556] 0040061: 5120: Database: CDataHolder::Load: Field: File Size; Files: 11245; Pointer bytes: 45128; Data bytes: 49616; Elapsed ms: 1.806
[7556] 0040061: 5120: Handheld: CHHManager::SetFilesFromDeviceThreadSafe: Start
[7556] 0040061: 5120: Handheld: CHHManager::SetFilesFromDeviceThreadSafe: Finish (0 ms)
[7556] 0040061: 5120: SDK: CMJFilesAutomation::OnFinalRelease: All objects released
[7556] 0040061: 5120: SDK: CMJFilesAutomation::~CMJFilesAutomation: Global Count: 0
[7556] 0040061: 5120: Handheld: CHHPluginThread::Thread Message Processing: Finish (499 ms)
[7556] 0040061: 6960: Handheld: CHHManager::NotifyStoreFileInfoFinished: Start
[7556] 0040061: 6960: Handheld: CHHManager::NotifyStoreFileInfoFinished: Resetting queue
[7556] 0040061: 6960: Handheld: CHHUploadHelper::ResetQueues: Start
[7556] 0040061: 6960: Handheld: CHHUploadHelper::Add: Start
[7556] 0040061: 6960: Handheld: CHHManager::GetFilesFromDevice: Start
[7556] 0040061: 6960: Handheld: CHHManager::GetFilesFromDevice: Finish (0 ms)
[7556] 0040061: 6960: Handheld: CHHUploadHelper::Add: Adding manual files
[7556] 0040061: 6960: Handheld: CHHUploadHelper::Add: Adding manual playlists
[7556] 0040061: 6960: Handheld: CHHUploadHelper::Add: Adding sync setting files and playlists
[7556] 0040061: 6960: Handheld: CHHUploadHelper::Add: Merging results
[7556] 0040061: 6960: Handheld: CHHUploadHelper::Add: Removing manually deleted files
[7556] 0040061: 6960: Handheld: CHHUploadHelper::Add: Checking for playlist changes
[7556] 0040061: 6960: Handheld: CHHUploadHelper::SetTransferFiles: Start
[7556] 0040061: 6960: Handheld: CHHUploadHelper::SetTransferFiles: Cropping duplicates
[7556] 0040061: 6960: Handheld: CHHUploadHelper::SetTransferFiles: Building key map
[7556] 0040061: 6960: Handheld: CHHUploadHelper::SetTransferFiles: Getting device files
[7556] 0040061: 6960: Handheld: CHHManager::GetFilesFromDevice: Start
[7556] 0040077: 6960: Handheld: CHHManager::GetFilesFromDevice: Finish (16 ms)
[7556] 0040077: 6960: Handheld: CHHUploadHelper::SetTransferFiles: Creating delete array
[7556] 0040077: 6960: Handheld: CHHUploadHelper::CreateDeleteArray: Start
[7556] 0040077: 6960: Handheld: CHHUploadHelper::CreateDeleteArray: Finish (0 ms)
[7556] 0040077: 6960: Handheld: CHHUploadHelper::SetTransferFiles: Analyzing sizes
[7556] 0040077: 6960: Handheld: CHHUploadHelper::AnalyzeSizes: Start
[7556] 0040077: 6960: Handheld: CHHManager::GetConversionEncoderPlugin: Start
[7556] 0040077: 6960: Handheld: CHHManager::GetConversionEncoderPlugin: Creating encoder plugin: 'MP3 Encoder'(Handheld\$$?$usb#vid_1703&pid_0002##fou5ot5fvcjg7zbphwmng==#{f33fdc04-d1ac-4e8e-9a30-19bbd4b108ae}$0)...
[7556] 0040077: 6960: Handheld: CHHManager::GetConversionEncoderPlugin: Finish (0 ms)
/