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Author Topic: Vista Multiple User Accounts  (Read 1636 times)

nuke2000

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Vista Multiple User Accounts
« on: March 25, 2009, 12:43:18 pm »

Posting as seperate topic because i think it deserves some attention

I am having problems with multiple users on vista. MC Works fine under the account it was installed under  but does not function under other user accounts (opens and freezes - unable to access main MC toolbar and is rendered inoperable, although MC does not actually crash)

Any ideas?

edit - tried uninstall and reinstall using other user account but seems to only function under account it was first installed under. It is on a brand new fresh install of vista 64bit. tried an earlier version -same issue

2nd edit - Exhibits same behaviour on other pc also running Vista HP x64 so not isolated to specific configuration or hardware

Please help

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Matt

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Re: Vista Multiple User Accounts
« Reply #1 on: March 25, 2009, 12:48:00 pm »

What happens if you try it without UAC, or at least run as administrator once? 

I just tried on a Vista x64 development machine and it worked fine.  However, that is with UAC off.
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Matt Ashland, JRiver Media Center

JimH

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Re: Vista Multiple User Accounts
« Reply #2 on: March 25, 2009, 12:48:28 pm »

UAC?

I'm running multiple accounts on Vista 64 without problems.
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nuke2000

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Re: Vista Multiple User Accounts
« Reply #3 on: March 25, 2009, 01:47:52 pm »

Hi there

Tried diabling UAC - no joy.
Tried adding a new account to test if account specific - no joy

I appreciate you are not having issues but i am and as noted not specific to 1 pc

Any more suggestions, any more info i can supply to help diagnose?

You support is greatfully received
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Matt

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Re: Vista Multiple User Accounts
« Reply #4 on: March 25, 2009, 02:47:16 pm »

If it opens and freezes, it may be failing when it tries to start a plugin.  Try disabling all third-party plugins.

A log from Media Center would also help.  You may have to enable logging by creating / setting this registry value:
HKEY_CURRENT_USER\Software\JRiver\Media Center 13\Debug\File = 1 (DWORD)
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Matt Ashland, JRiver Media Center
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