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[BryanC]

Started crashing today. Followed default recommendations on startup and it would still crash.

I tried uninstalling and reinstalled MC13 and it worked fine, until I disabled all advanced features and the splash screen, except split view, restarted, and the crashing resumed. I have replicated this three times.

Code: [Select]

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 4/6/2009
Time: 1:59:20 PM
User: N/A
Computer: XXXXXXXXXX
Description:
Faulting application media center 13.exe, version 13.0.145.0, faulting module media center 13.exe, version 13.0.145.0, fault address 0x00432ae9.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 6d 65 64   ure  med
0018: 69 61 20 63 65 6e 74 65   ia cente
0020: 72 20 31 33 2e 65 78 65   r 13.exe
0028: 20 31 33 2e 30 2e 31 34    13.0.14
0030: 35 2e 30 20 69 6e 20 6d   5.0 in m
0038: 65 64 69 61 20 63 65 6e   edia cen
0040: 74 65 72 20 31 33 2e 65   ter 13.e
0048: 78 65 20 31 33 2e 30 2e   xe 13.0.
0050: 31 34 35 2e 30 20 61 74   145.0 at
0058: 20 6f 66 66 73 65 74 20    offset
0060: 30 30 34 33 32 61 65 39   00432ae9
0068: 0d 0a                     ..     

[Matt]

Please provide a log, as documented here:
http://tinyurl.com/b8xdf5

Thanks!

[BryanC]

Bingo.

Narrowed it down to the link bar feature. When I disable it, MC13 crashes on startup. When it is reenabled via the registry, MC13 starts fine.

[Matt]

Bingo.

Narrowed it down to the links bar program feature. When I disable it, MC13 crashes on startup. When it is reenabled via the registry, MC13 starts fine.

Good find.  We'll get it fixed.