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Author Topic: Random MC Crashes  (Read 1645 times)

SeaDrive

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Random MC Crashes
« on: April 07, 2009, 08:24:07 am »
I've noticed for the past several weeks that MC has been crashing with a Windows exception error several times a day. I've been through the logs and don't see anything listed that would lead me to the cause. The other day I checked the Windows Application log and there was a MC error stating that vis_studio.dll had caused the error. This makes some sense because I like to activate differentvisualizations and track info from time to time. The current visualization has been set to cycle all visualizations. I can't tell if there is a particular visualization that causes the crash or if it is more random than that. A few days ago I switched to a track info template and have not seen the error since.

Has anyone else had this problem? Does anyone have any ideas where I can look to help identify the issue better?
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Matt

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Re: Random MC Crashes
« Reply #1 on: April 07, 2009, 08:42:08 am »
Make sure you're running the latest version of Media Center 13.  This sounds like a problem that was fixed a few months back.

If you're already running the latest, use it for a few days without visualizations to see if this is the issue for certain.

Let us know what you find.  Thanks.
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Matt Ashland, JRiver Media Center

SeaDrive

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Re: Random MC Crashes
« Reply #2 on: April 07, 2009, 09:00:07 am »
I'm running build 145.
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SeaDrive

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Re: Random MC Crashes
« Reply #3 on: April 07, 2009, 11:50:59 am »
Here are the last few lines of the log file after the crash.

4612421: 1868: SDK: CMJMixerAutomation::GetEQBand: Returning 0/31(O)
4612421: 1868: SDK: CMJMixerAutomation::GetEQBand: Finish (0 ms)
4612578: 1868: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 13\Visualizations\Vis Studio\Tabby\Ballfly melts.mjv
4612578: 1868: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 13\Visualizations\Vis Studio\Tabby\Ballfly melts.mjv
4612656: 1868: General: TopLevelExceptionFilter: Unhandled exception -- program crashing
4612656: 1868: General: TopLevelExceptionFilter: Message: 275, wParam: 2, lParam: 0, Window class: ATL:12587FE0
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mark_h

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Re: Random MC Crashes
« Reply #4 on: April 07, 2009, 01:34:39 pm »
Are you using the Playing Now plugin?  I was getting similar random crashes until I removed it...

Cheers,

Mark
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hit_ny

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Re: Random MC Crashes
« Reply #5 on: April 07, 2009, 01:48:31 pm »
By the looks of it, seems it crashed using the visualization "ballfly melts"  ?
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SeaDrive

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Re: Random MC Crashes
« Reply #6 on: April 07, 2009, 01:52:40 pm »
Yes, that's what I thought too. I removed the BallFly Melts from the folder and its been running for over an hour. I'll keep testing.
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