Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[bradbwh]

I bought a new computer and reinstalled MJ8 from the original download file (trial version). I purchased the program a couple of years ago (version 7, maybe), and now I want to run the licensed version on the new computer. The license restoration page doesn't recognize my email address--or any of my other, less likely addresses. I've had one main address, associated with my domain (brad@bradhill.com) for years. That must be th one, but the site can't find it.

Any way I can restore my license without buying the program again?

Thanks,
Brad

[KingSparta]

if you have your RRG file that you should have backed up yes.

if you do not have that license file: no

=====================================

I recommend MC9 over MJ8

[bradbwh]

if you have your RRG file that you should have backed up yes.

if you do not have that license file: no

=====================================

I recommend MC9 over MJ8

I have the trial version of MC9, and dislike it. I'll stick with MJ8. I'll go into the old computer and look for the RRG file. Thanks.

PS--this still doesn't explain why the site can't find my email address.

[KingSparta]

>> PS--this still doesn't explain why the site
>> can't find my email address.
Only users who bought V8 and above are known to that Fuction to restore license.

MJ7 and before used another system and the license for MJ7 and below can not be replaced by J river.

Restore For MJ7 Users require the user to backup the User License file MediaJukebox7.rrg etc....