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Problem: "Error starting Direct3D engine" in Theater View

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zirum:
Hi!

I have suddenly started to get an error message in Theater View on one of my laptops. Has worked well before, but cannot pinpoint on which version I got the problem. Might even be that version 14 has not been tried on this computer before.

The following message appears:


--- Code: ---Error starting Direct3D engine
(error loading D3DX9_39.dll -- visit www.microsoft.com/directx)
--- End code ---

System Info as follows:

--- Code: ---Media Center 14.0.131 registered -- C:\Program Files\J River\Media Center 14\

Microsoft Windows XP  Workstation 5.1 Service Pack 3 (Build 2600)
Intel Pentium III 2393 MHz MMX / Memory: Total - 3104 MB, Free - 1800 MB

Internet Explorer: 6.0.2900.5512 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: N/A
Ripping /   Drive D:   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 100
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive D: HL-DT-ST RW/DVD MU10N       Addr: 0:1:0  Speed:24  MaxSpeed:24  BurnProof:Yes
  Test mode: No /  Eject after writing: No /  Direct decoding: No /  Write CD-Text: No
  Use playback settings: No /

Portable Device Info
  Removed devices:


Interface Plugins:
  last.fm
  Library Server
  TiVo Server
--- End code ---

Do not know of any changes on my machine to cause this.

* Running on directx 9.0c (work computer, cannot upgrade)
* dxdiag reports all ok
Anyone got a hint on where to look?

zirum:
I just noticed the earlier duplicated post, did not get that one during search for some reason...?
http://yabb.jriver.com/interact/index.php?topic=55840.0

You could close this thread, if there are no other alternative than updating (which however is not possible for me  :()

Matt:

--- Quote from: zirum on January 26, 2010, 11:22:26 am ---I just noticed the earlier duplicated post, did not get that one during search for some reason...?
http://yabb.jriver.com/interact/index.php?topic=55840.0

You could close this thread, if there are no other alternative than updating (which however is not possible for me  :()

--- End quote ---

I believe that is a different issue.

You simply need a copy of D3DX9_39.dll in your system folder.

The JRiver installer should be checking that for you and installing it if needed.  Here's a link to the installer for manual installation:
http://files.jriver.com/dependencies/d3dx939.exe

zirum:
Thanks Matt, that worked like a charm!

Any clue to why it was missing? Is it supposed to be a part of DirectX or MC installer? (just curious...)

HTPC4ME:
is this the error that happens when you start jriver in theaterview? i just built htpc, and everytime i reboot i get a error if i have jriver start in theaterview. so i had to shut theaterview off and start htpc in standard view. be nice if i could get that fixed.

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