I downloaded your software (v. 8.0.293) after reading about it on CNET. I also downloaded Musicmatch, but I like yours better for several reasons, and I deleted Musicmatch. Happy to list the reasons later if your marketing folks are curious.
I have an AMD 1.2G processor, 256 MB DDR SDRAM, 40GB hard drive, sound blaster live sound card, and a cable modem. I've hooked my computer into my stereo receiver with a Stereo-Link, which has produced great results. Now I'm looking for the software to run the music to the receiver, and am willing to register and buy the plus features if I can get these glitches fixed. As you can see from my post here, I'm only mildly computer savvy, but I'm excited how your program allows me to put a large CD collection onto the computer and play with directories and playlists to make listening more fun.
(1) I am unable to find an "equalizer" anywhere, which was mentioned in your FAQ and on your website. Has it been removed from the latest version of your software? If I click on the "DSP studio" button, it simply says "no display available."
(2) For most of my CDs, the CDDB feature does not work and I get a response stating, "Couldn't get CDDB Control Interface for CDDB Control." I usually get the CDDB info for these disks when I use Windows Media Player, so I'm wondering if there is a problem with the software here. I have clicked on the box to activate the CDDB feature. When I go into CDDB Settings and click on CDDB registration, it won't let me click on the button to register.
(3) the Media Jukebox program crashes somewhat regularly, although most frequently if I have Windows Media Player open at the same time. I can give more specific info at a later time if this problem continues. I don't plan to have both programs open at the same time in the future as I get more accustomed to using a non-Microsoft program to play music.
Any thoughts you have are appreciated. I would have sent these questions to a tech support email and not bothered your message board readers, but I didn't see that option on your website. Apologies to all.
Congratulations on what appears to be a great product, and I look forward to the opportunity to use it some more.