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[Harry The Hipster]

Downloaded 8.0.300. Burned first disk OK. Subsequently, when I click on CD-DVD in teh tree I get the following error messages:

MEDIA JUKEBOX caused a general protection fault
in module MMSYSTEM.DLL at 0006:000000d0.
Registers:
EAX=1ef70000 CS=1ef7 EIP=000000d0 EFLGS=00000202
EBX=000016c8 SS=18ff ESP=0000c6a0 EBP=0000c6a2
ECX=00000001 DS=1ebf ESI=00000000 FS=0000
EDX=00000000 ES=1ebf EDI=00000803 GS=0000
Bytes at CS:EIP:
8e 5e 08 6a 40 ff 76 06 9a 36 01 47 01 33 d2 0b
Stack dump:
c6b61ebf 1ef72687 59460050 08030000 363a16cc c6ea172b 0000275d 000055e7 00000803 00000000 02040000 1ff30000 0000005c bff70000 00001327 660f0000

Same thing when I try to get into the burner through the icon on the toolbar, or the drop-down.

Have uninstalled/reinstalled, selected generic drivers, doesn't solve it. MS Help suggests it may be because the "drivers=mmsystem.dll" line is missing from the [boot] section of the System.ini file.

Before I plunge into the Heart of Darkness without a guide, does this sound right? And why should that dll be missing at this point when it wasn't a problem before - bad install? Something missing in the new build?

Thanks.

HTH

[Harry the Hipster]

Forgot system info:

Media Jukebox PLUS 8.0.300
Install Path: C:\Program Files\J River\Media Jukebox\

CPU: Intel Pentium II 450 MHz MMX
Memory: Total - 163 MB, Free - 42 MB
Resource Info: System - 62 %, GDI - 75 %, User - 62 %
OS: Microsoft Windows 98

Internet Explorer: 6.0.2600.0000
ComCtl32.dll: 5.50.4807.2300
Shlwapi.dll: 6.00.2600.0000
Shell32.dll: 4.72.3812.600
wnaspi32.dll: 2, 0, 0, 0 , ASPI for WIN32 DLL, Copyright © Adaptec 1995
Aspi32.sys: N/A

Burner is Plextor 12X

HTH

[JohnT]

Don't go diving into the system.ini file just yet. Let me take a look at this, I may need to send you a diagnostic version of MediaJukebox.exe to narrow down the problem. Can you email me at johnt @ jriver.com ?

Thanks,
John T.