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Author Topic: Error Log from MC  (Read 1153 times)

mb1

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Error Log from MC
« on: September 04, 2010, 08:47:45 am »

Error log at end of this message. Error appears frequently. Appears to be related to buffer stuttering. Buffer problem has existed since MC 15.  Methodically configured buffers,  and realted options but buffers still stutter. More frequently when other programs working. MC alone on system still has problem. System is Win 7-64, WASAPI, 6 GIG memory. MC configured with WASAPI, 16 or 24 bits, 44  or 48 hz with no other DSP features used.   

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   JRWorker.exe
  Application Version:   0.0.0.0
  Application Timestamp:   4c782728
  Fault Module Name:   PSIParserMCE.ax
  Fault Module Version:   4.0.28084.0
  Fault Module Timestamp:   4baa6ad3
  Exception Code:   c0000005
  Exception Offset:   0001220f
  OS Version:   6.1.7600.2.0.0.768.3
  Locale ID:   1033
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

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Matt

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Re: Error Log from MC
« Reply #1 on: September 04, 2010, 02:21:37 pm »

JRWorker is used to analyze and thumbnail videos.  The crash shows the Directshow filter "PSIParserMCE.ax" is crashing.

I'm not familiar with that filter.  You might just try uninstalling it, or configure Media Center to not use it for whatever video types you are using (Options > Video).
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Matt Ashland, JRiver Media Center

mb1

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Re: Error Log from MC
« Reply #2 on: September 05, 2010, 08:25:14 am »

Error not occurring now. Wasn't MC video settings as all are as installed. Only thing running was MC cover art update.  Know what to look for if it happens again. thanks.
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rossp

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Re: Error Log from MC
« Reply #3 on: September 06, 2010, 01:28:28 am »


From a quick Google search, the PSIParserMCE.ax is a Hauppauge filter. You may want to update your Hauppauge drivers.

Ross
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