Ooops. I can't change the subject field. It's supposed to read: Licensing Issues.
If someone at JRiver can change it, please do!
I didn't catch the beginning of the "corrupt license" thread, so I didn't post there, not knowing if this was on the same topic.
Less than 14 days ago (I hope!) I restored my license via the web site on the e-mail received about it. I also right-clicked and saved the file. Two questions:
1) How can I then use the saved file to restore the license on my laptop, or do I always have to restore via the web page (in which case...why save the file at all?)
2) I just went to said web page, and when I input my registration number, I got the message: "We could not find that license".
I would like to sort this out before my 14 days of free restores are up. Any ideas?