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[gottwavo]

I need to change the payment options. New credit card. I forgot how to do it. And a quick search did not hepl.
How and where can I change it?

[JimH]

What are you buying?

In MC, when you begin the purchase, you will have choices.

[gottwavo]

I have my Performer subscription already. I just need to change the payment options.

[JimH]

Using MC15, select Performer Store, then log in, then click on Account.

[jhvalencio]

Hello, I had problems with my CC and changed it three days ago.
Of course, I only can hear 30" each music and I'm asking you to fix it as soon as possible.
Thank you for your usual attention.
hvalencio

[JohnT]

Hello, I had problems with my CC and changed it three days ago.
Of course, I only can hear 30" each music and I'm asking you to fix it as soon as possible.
Thank you for your usual attention.
hvalencio

Which version of Media Center are you using?  If it's a recent version, you can easily start up your subscription again by going to the  Account / Change Subscription dialog and selecting "Portable Subscription" or "Standard Subscription".  Let us know if this works for you.

[jhvalencio]

You were right, I did what you said and it works.
By the way, I access PMC on "JUKEBOX 14", and would like to know why there is not biographys available. It's only a matter of configuration or waht?
Thank you again.
hvalencio   

[JohnT]

You were right, I did what you said and it works.
By the way, I access PMC on "JUKEBOX 14", and would like to know why there is not biographys available. It's only a matter of configuration or waht?
Thank you again.
hvalencio   

Our media provider dropped their metadata service so we switched to using Wikipedia for album and artist information.  You'll need a newer version of our software to see the new metadata.

[jhvalencio]

And what new version is that, please? I use the portable subscription with the JUKEBOX, is there other?
Thank you
hvalencio

[JohnT]

And what new version is that, please? I use the portable subscription with the JUKEBOX, is there other?
Thank you
hvalencio

Please check your email.

[jhvalencio]

Dear John, I receive your e-mail and answered yesterday, thank you.
I installed MC 15, registered as instructed, and uninstall JUKEBOX 14. Now, when I try sign up the PMC using the MC 15, and using my old account data, the follow message appears: "There was an error accessing a critical component (wmhelper.dll). Protected content may not be accessible".
So I tried to make a new subscription, and I could'n because the same message appears.
Please, what can I do to get PMC ok again?
Thank you very much.
hvalencio 

[JohnT]

Please re-install Media Center 15 and let me know if it works after that.

Thanks!

[jhvalencio]

John, it works!
Please, cancel my old account (h.valencio at hotmail), because I created a new one at terra.com.br, or I will be charged twice in my CC.
Thank you one more time.
hvalencio