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Author Topic: Media Center Says Video is Bad But It Plays Just Fine in WM11  (Read 2320 times)

Will_L.

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Media Center Says Video is Bad But It Plays Just Fine in WM11
« on: November 09, 2011, 05:11:06 pm »

I have some .avi files (of unknown origin / codec) that MC16 (set to RO Standard) won't play reporting "The media types of the selected files are not supported for playback (<none>)".

These files play just fine in Windows media player.

They also play back just fine on my office PC (\\Funkyboss) in Media Center set to RO Standard as well.

So I've done something to bork out this one particular install on this PC (it's known as \\HTPC) but for the life of me can't imagine what it was.

So I guess I'm just looking to be pointed in the right direction or some advice on which button to push next :)

Here's what MC says about the system:
Media Center 16.0.181.0 Registered -- C:\Program Files\J River\Media Center 16\

 Workstation 6.1  (Build 7600)
Intel Core 2 1999 MHz MMX / Memory: Total - 2095 MB, Free - 1236 MB

Internet Explorer: 9.0.8112.16421 / ComCtl32.dll: 5.82.7600 / Shlwapi.dll: 6.1.7600 / Shell32.dll: 6.1.7600 / wnaspi32.dll: N/A
Ripping /   Drive E:   Mode:ModeSecure  Type:Auto  Speed:Max
  Drive G:   Mode:ModeSecure  Type:Auto  Speed:Max
  Digital playback: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 100
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive E: Optiarc  DVD RW AD-7170A    Addr: 0:0:0  Speed:48  MaxSpeed:48  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Portable Device Info
  Removed devices:


Interface Plugins:
  TiVo Server (Active)
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Will

rjm

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Re: Media Center Says Video is Bad But It Plays Just Fine in WM11
« Reply #1 on: November 09, 2011, 09:52:27 pm »

It might the developers if you installed this utility:

http://mediainfo.sourceforge.net/en

and ran it on the video that is giving you trouble and then post the results.
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Will_L.

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Re: Media Center Says Video is Bad (Smells like a bug)
« Reply #2 on: November 15, 2011, 05:15:11 pm »

Ok so here's the report from one of the files that MC WILL import and play:
Code: [Select]
===================== General =====================
Complete name               : F:\media\Television\Reno 911\Season 5\Television - Reno 911 - Season 5 - 02 - Bounty Hunter Tommy Hawk.avi
Format                      : AVI
Format info                 : Audio Video Interleave
File size                   : 233 MB
Duration (ms)               : 21mn 20s
Total bitrate               : 1 528 Kbps
Encoded application         : Nandub v1.0rc2
Encoded library             : Nandub build 1853/release

===================== Video =====================
Id                          : 0
Format                      : MPEG-4 Visual
Format profile              : Advanced Simple@L5
Format settings - BVOP      : Yes
Format settings - QPel      : No
Format settings - GMC       : No warppoints
Format settings - Matrix    : Default (H.263)
Muxing mode                 : Packed bitstream
Codec Id                    : XVID
Codec                       : XviD
Duration (ms)               : 21mn 20s
Bitrate                     : 1 380 Kbps
Width                       : 512 pixels
Height                      : 384 pixels
Aspect ratio                : 4:3
Framerate                   : 29.970 fps
Colorimetry                 : YUV
Colos space                 : 4:2:0
Bit depth                   : 8 bits
Scan type                   : Progressive
Bits/(Pixel*Frame)          : 0.234
Stream size                 : 211 MB (90%)
Encoded library             : XviD 1.2.0SMP (UTC 2006-01-08)

===================== Audio =====================
Id                          : 1
Format                      : MPEG Audio
Format version              : Version 1
Format profile              : Layer 3
Format settings mode        : Joint stereo
Format settings mode extens : MS Stereo
Codec Id                    : 55
Codec                       : MP3
Duration (ms)               : 21mn 20s
Bitrate mode                : Variable
Bitrate                     : 134 Kbps
Channel(s)                  : 2 channels
Sampling rate               : 48.0 KHz
Video_Delay/String          : 8ms
Stream size                 : 20.5 MB (9%)
Alignement                  : Aligned on interleaves
Interleave duration         : 24 ms (0.72 video frame)
Interleave preload          : 449 ms

And here's a report on a file MC WON'T play or import (as you can see they are from the same sequence of files).

===================== General =====================
Complete name               : F:\media\Television\Reno 911\Season 5\Television - Reno 911 - Season 5 - 03 - Super Knockers!.avi
Format                      : AVI
Format info                 : Audio Video Interleave
File size                   : 233 MB
Duration (ms)               : 21mn 34s
Total bitrate               : 1 512 Kbps
Encoded application         : Nandub v1.0rc2
Encoded library             : Nandub build 1853/release

===================== Video =====================
Id                          : 0
Format                      : MPEG-4 Visual
Format profile              : Advanced Simple@L5
Format settings - BVOP      : Yes
Format settings - QPel      : No
Format settings - GMC       : No warppoints
Format settings - Matrix    : Default (H.263)
Muxing mode                 : Packed bitstream
Codec Id                    : XVID
Codec                       : XviD
Duration (ms)               : 21mn 34s
Bitrate                     : 1 363 Kbps
Width                       : 512 pixels
Height                      : 384 pixels
Aspect ratio                : 4:3
Framerate                   : 29.970 fps
Colorimetry                 : YUV
Colos space                 : 4:2:0
Bit depth                   : 8 bits
Scan type                   : Progressive
Bits/(Pixel*Frame)          : 0.231
Stream size                 : 210 MB (90%)
Encoded library             : XviD 1.2.0SMP (UTC 2006-01-08)

===================== Audio =====================
Id                          : 1
Format                      : MPEG Audio
Format version              : Version 1
Format profile              : Layer 3
Format settings mode        : Joint stereo
Format settings mode extens : MS Stereo
Codec Id                    : 55
Codec                       : MP3
Duration (ms)               : 21mn 34s
Bitrate mode                : Variable
Bitrate                     : 134 Kbps
Channel(s)                  : 2 channels
Sampling rate               : 48.0 KHz
Video_Delay/String          : 8ms
Stream size                 : 20.7 MB (9%)
Alignement                  : Aligned on interleaves
Interleave duration         : 24 ms (0.72 video frame)
Interleave preload          : 466 ms

To me they appear to be encoded the exact same way and are the exact same kind of video. Only MC claims the file Super Knockers! is bad.

Remember all of these files import and play back just fine on my office PC which is almost the exact same PC as this one.
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Will

wer

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Re: Media Center Says Video is Bad But It Plays Just Fine in WM11
« Reply #3 on: November 24, 2011, 03:16:22 am »

jmone gave me this advice for resetting the red october stack when it gets broken.

Try this and see if it unborks your RO so it can play the video like the first pc can.  If one copy of MC can do it, the other should too.

You can force MC to redownload the filters it uses by going to C:\Users\[USERNAME]\AppData\Roaming\J River\Media Center 16\Plugins and deleting the relevant folder.

This is an alternative to uninstalling and reinstalling MC.

Hope this helps.
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Will_L.

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Re: Media Center Says Video is Bad But It Plays Just Fine in WM11
« Reply #4 on: December 02, 2011, 02:42:30 pm »

UPDATE:  9.21.13

The ultimate cause of the bad files was the auto import feature. I rip and encode source material on a different computer from the playback device. When transferring files over the network auto import would pick them up while they were still in transit and banish them forever as bad files. The information below covers how to clean up the mess.

I have no idea if this bug still exists in later versions of MC.

- Wer's advice above did the trick. However upon a little more digging I found other files in the system using different codecs but with the exact same problem. So I just deleted all of the folders save the one that was clearly for MP3s.

- Auto import still reads the files as bad. Any file encoded with the same codec that RO is freaking out about will be listed as bad by auto-import and won't come in.

- HOWEVER, manually importing the file / folder WILL import and playback the file.
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Will
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