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How do I get a refund?

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sss07c:
None of my music is converting and I purchased the application online. will you please tell me how i can go about getting a refund?

AoXoMoXoA:
Perhaps if you describe the problem you are having someone can help you with it. The people here have a lot of knowledge and can be extremely helpful.

sss07c:
I purchased an mp3 encoder and I am not really familiar with software, but from I understanding, this was suppose to convert music that I have on my computer which are all in wma format to aac and it does not do so for me.

AoXoMoXoA:
An mp3 encoder will only convert to mp3, not aac.

I am surprised that nobody responded sooner, perhaps they were put off by the topic.

Raphoune:
Why AAC ?... I mean do you absolutely need to use AAC, or is it just because you like this codec better ?

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