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Author Topic: MC Not playing mkv files (Solved...caused by bitstreaming)  (Read 14481 times)

Sauzee

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MC Not playing mkv files (Solved...caused by bitstreaming)
« on: May 26, 2011, 06:18:28 pm »
This is an odd one. When i try to play a mkv files i get an error message saying please make sure library points to right location.

Direct show unspecified error- Code 0x 80004005

MC is seeing the files eg. if i do find on disk external or in Media Center, it points to the files. I get the same error message even when i double click on the files in windows explorer, so it isn't a file location error.

Only seems to happen with mkv files. Seems very odd. Anyone got any idea what's going on?
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Alex B

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Re: MC Not playing mkv files
« Reply #1 on: May 26, 2011, 06:41:21 pm »
Are you using the latest build? If yes, do you have the new Red October system enabled?

Could you check the file (or some files if they the contain data in various formats) with MediaInfo and post the report.

I have an MKV file with VC-1 encoded video that does not play when Red October is enabled. I get the same error message as you.

Media Info:
Code: [Select]
General
Unique ID                        : 175564045972217817600027331517529534505 (0x841467C3ADB30BA58ADFA03E39853029)
Complete name                    : F:\test\video\VC-1_AC3_test.mkv
Format                           : Matroska
File size                        : 19.6 GiB
Duration                         : 1h 57mn
Overall bit rate                 : 23.8 Mbps
Movie name                       : VC-1_AC3_test
Encoded date                     : UTC 2011-05-20 21:21:07
Writing application              : mkvmerge v4.7.0 ('Just Like You Imagined') built on Apr 21 2011 01:13:14
Writing library                  : libebml v1.2.0 + libmatroska v1.1.0

Video
ID                               : 1
Format                           : VC-1
Format profile                   : AP@L3
Codec ID                         : WVC1
Codec ID/Hint                    : Microsoft
Duration                         : 1h 57mn
Bit rate                         : 22.7 Mbps
Width                            : 1 920 pixels
Height                           : 1 080 pixels
Display aspect ratio             : 16:9
Frame rate                       : 23.976 fps
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Compression mode                 : Lossy
Bits/(Pixel*Frame)               : 0.457
Stream size                      : 18.6 GiB (95%)
Language                         : English

Audio
ID                               : 2
Format                           : AC-3
Format/Info                      : Audio Coding 3
Mode extension                   : CM (complete main)
Muxing mode                      : Header stripping
Codec ID                         : A_AC3
Duration                         : 1h 57mn
Bit rate mode                    : Constant
Bit rate                         : 640 Kbps
Channel(s)                       : 6 channels
Channel positions                : Front: L C R, Side: L R, LFE
Sampling rate                    : 48.0 KHz
Bit depth                        : 16 bits
Compression mode                 : Lossy
Stream size                      : 538 MiB (3%)
Title                            : English AC3 5.1 640 kbps
Language                         : English

Text
ID                               : 3
Format                           : UTF-8
Codec ID                         : S_TEXT/UTF8
Codec ID/Info                    : UTF-8 Plain Text
Title                            : English
Language                         : English
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Sauzee

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Re: MC Not playing mkv files
« Reply #2 on: May 26, 2011, 06:59:07 pm »
Yes, using latest build. And yes using red october.
Here's the media info of one of the files..though i stress that none of my mkv files play. Also had this problem with the last released build so it may not be a red october thing.

Quote
General
Unique ID                        : 222387525146317696113512884430485959266 (0xA74E4786593AEAD8BD48974E2515B262)
Complete name                    : F:\Videos Other\Music\BBC One Sessions - Elton John (3 star).mkv
Format                           : Matroska
File size                        : 1.28 GiB
Duration                         : 51mn 0s
Overall bit rate                 : 3 601 Kbps
Encoded date                     : UTC 2009-05-21 14:57:44
Writing application              : mkvmerge v2.6.0 ('Kelly watch the Stars') built on Mar 24 2009 15:23:17
Writing library                  : libebml v0.7.7 + libmatroska v0.8.1

Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : High@L4.0
Format settings, CABAC           : Yes
Format settings, ReFrames        : 3 frames
Codec ID                         : V_MPEG4/ISO/AVC
Duration                         : 51mn 0s
Bit rate mode                    : Variable
Bit rate                         : 3 210 Kbps
Maximum bit rate                 : 25.0 Mbps
Width                            : 1 280 pixels
Height                           : 720 pixels
Display aspect ratio             : 16:9
Frame rate                       : 25.000 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.139
Stream size                      : 1.12 GiB (87%)
Writing library                  : x264 core 66 r1114M a933a3e
Encoding settings                : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy_rd=1.0:0.0 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / chroma_qp_offset=-2 / threads=3 / nr=0 / decimate=1 / mbaff=0 / bframes=3 / b_pyramid=0 / b_adapt=1 / b_bias=0 / direct=3 / wpredb=1 / keyint=250 / keyint_min=25 / scenecut=40(pre) / rc=2pass / bitrate=3210 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=25000 / vbv_bufsize=25000 / ip_ratio=1.40 / pb_ratio=1.30 / aq=1:1.00
Language                         : English

Audio
ID                               : 2
Format                           : AC-3
Format/Info                      : Audio Coding 3
Mode extension                   : CM (complete main)
Codec ID                         : A_AC3
Duration                         : 51mn 0s
Bit rate mode                    : Constant
Bit rate                         : 384 Kbps
Channel(s)                       : 6 channels
Channel positions                : Front: L C R, Side: L R, LFE
Sampling rate                    : 48.0 KHz
Bit depth                        : 16 bits
Compression mode                 : Lossy
Stream size                      : 140 MiB (11%)
Language                         : English

Text
ID                               : 3
Format                           : UTF-8
Codec ID                         : S_TEXT/UTF8
Codec ID/Info                    : UTF-8 Plain Text
Language                         : English
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Sauzee

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Re: MC Not playing mkv files
« Reply #3 on: May 26, 2011, 07:14:37 pm »
Just got exact same error message trying to play an avi file, though unlike mkv files, MC is able to play most avi files.
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Sauzee

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Re: MC Not playing mkv files
« Reply #4 on: May 27, 2011, 11:57:28 am »
Anyone got any ideas. I'm baffled. I don't think it's red October related as it started with 16.0.87 which was pre Red October. However builds previous to this were OK.

Also probably not database related, as I get same error message when i try to play mkv's with MC from explorer.
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glynor

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Re: MC Not playing mkv files
« Reply #5 on: May 27, 2011, 12:08:12 pm »
Quote from: Sauzee on May 27, 2011, 11:57:28 am
Anyone got any ideas. I'm baffled. I don't think it's red October related as it started with 16.0.87 which was pre Red October. However builds previous to this were OK.

I have an idea... How are your Options -> Video -> Audio for Video settings configured?  This was changed for build 87.  It isn't quite part of Red October, but is part of the same "set" of changes.

In particular, what Connection type and Playback device are selected?  Also, just for good measure, is VideoClock enabled?

The MKV file you listed isn't anything odd, and should probably be able to playback properly with Red October.  I'm thinking something is borked in the bitstreaming settings.  I'm really not sure, but if you have both:

Playback Device: same as audio
and
Connection type: Bitstream

I think it might not work, depending on what you have selected in the Audio setup section.  The basic idea of "same as audio" is that it wants to route everything through the Audio DSP, so that it can do room correction and whatnot on the audio output.  But then you can't be bitstreaming, obviously, because the DSP needs decoded audio to do it's magic.  So, for Bitstreaming, for now, I think you want to explicitly choose your audio output device as the Playback device in Audio for Video.

Otherwise, if this doesn't apply, and you still can't get it to work, try it with it set to PCM.  You might have to hook up some headphones or something to the soundcard if you don't have any analog outs.  But if that works, it could provide Matt et all with a nice clue to work on a fix.
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Sauzee

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Re: MC Not playing mkv files
« Reply #6 on: May 27, 2011, 05:49:35 pm »
Glynor - you are a genius. The problem was with Bitstreaming..no matter what playback device I had selected. When i changed it to PCM everything is working as normal. So looks like I can't use bitstreaming for now. Anyway, I'm just grateful to get some sort of functionality back at the moment.

Thanks so much for your help :)
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Sauzee

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Re: MC Not playing mkv files (Solved...caused by bitstreaming)
« Reply #7 on: May 27, 2011, 05:58:26 pm »
Incidentally, problem wasn't solved by upgrading to build 99. I tried that first but the problem was still there. So it seems the problem was introduced in build 87.
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glynor

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Re: MC Not playing mkv files (Solved...caused by bitstreaming)
« Reply #8 on: May 27, 2011, 06:18:47 pm »
Quote from: Sauzee on May 27, 2011, 05:58:26 pm
Incidentally, problem wasn't solved by upgrading to build 99. I tried that first but the problem was still there. So it seems the problem was introduced in build 87.

Yeah... They changed a bunch of the bitstreaming code for b87.

Can you report the details of your setup so that they can work on fixing it for the next time around?  Bitstreaming IS working for me on my HTPC, for the record... I have an AMD Radeon HD 6850 graphics card and I'm outputting everything over HDMI.  I know there was some other problem report for people using SPDIF though (but I don't remember the details) so we should work to try to figure it out.

It might have to wait until after the Red October stuff settles down, but they'll get there, I'm sure.
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Sauzee

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Re: MC Not playing mkv files (Solved...caused by bitstreaming)
« Reply #9 on: May 27, 2011, 07:03:42 pm »
Sure. My set up is Win 7 64 bit. Using a ATI Radeon HD3650, QuadCore AMD Phenom X4 9750.

My set up varies depending on whether I'm watching video on the PC or via HDMI to Onkyo receiver. This bitstreaming problem occurred just using MC for video playback on my main PC. Never even tried to see what would happen outputting to Onkyo.
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BartMan01

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Re: MC Not playing mkv files (Solved...caused by bitstreaming)
« Reply #10 on: June 20, 2011, 09:05:15 pm »
Has this issue been addressed yet?  Just loaded MC (111) on my rebuilt Media Center box and can't get any MKV's to play.  Seems to be the same issue.  Before I waste a lot more time trying to figure it out, is MC 16 just broken for bitsreaming for now?
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Matt

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Re: MC Not playing mkv files (Solved...caused by bitstreaming)
« Reply #11 on: June 20, 2011, 09:24:09 pm »
Quote from: BartMan01 on June 20, 2011, 09:05:15 pm
Has this issue been addressed yet?  Just loaded MC (111) on my rebuilt Media Center box and can't get any MKV's to play.  Seems to be the same issue.  Before I waste a lot more time trying to figure it out, is MC 16 just broken for bitsreaming for now?

Bitstreaming is working.

If you continue having a problem, please start a new thread with details.
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glynor

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Re: MC Not playing mkv files (Solved...caused by bitstreaming)
« Reply #12 on: June 20, 2011, 10:34:55 pm »
Yep.  Bitstreaming works fine here on a few systems.
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Sauzee

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Re: MC Not playing mkv files (Solved...caused by bitstreaming)
« Reply #13 on: June 21, 2011, 05:16:16 am »
I still have this problem, so maybe some others will too. MKV files will not play if bitstreaming is on.
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