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Author Topic: I just bought but it crashes after 4 minutes  (Read 1237 times)

In a Bind

  • Guest
I just bought but it crashes after 4 minutes
« on: May 30, 2002, 08:52:57 am »
I just bought media Jukebox.  I really like the program
and have been happily using the eval version.  

I just downloaded version 8, bought my key, and installed
it.

After running the program for 3-5 minutes or so it crashes
into multi colors and says it has detected an attempt to
circumvent its security system.  It just doesn't work now.

What gives?  How do I fix this?
.

Dean.
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JimH

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  • Miller drives a tall-masted tractor on the ocean
RE:I just bought but it crashes after 4 minutes
« Reply #1 on: May 30, 2002, 08:57:15 am »
What version?
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Jim Hillegass
JRiver Media Center / Media Jukebox

In A Bind

  • Guest
RE:I just bought but it crashes after 4 minutes
« Reply #2 on: May 30, 2002, 08:57:21 am »
I have just tried un-installing and re-installing,
it does not fix the problem....
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In A Bind

  • Guest
RE:I just bought but it crashes after 4 minutes
« Reply #3 on: May 30, 2002, 08:58:47 am »
Problem is with version 8.0.289.... I just downloaded it a few hours ago....

Dean.
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JimH

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RE:I just bought but it crashes after 4 minutes
« Reply #4 on: May 30, 2002, 09:02:54 am »
Hmm...  Our logs say you had a crack for the program.
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Jim Hillegass
JRiver Media Center / Media Jukebox

In A Bind

  • Guest
RE:I just bought but it crashes after 4 minutes
« Reply #5 on: May 30, 2002, 09:19:23 am »
I guess I don't understand what you are saying.
What is a "crack?"

Version 7.2 was working fine on this
machine for the last month.  A friend had
installed it because he recommend it.  The only software
that has been installed has been a new version of
Norton Anti-Vrus.  
I was having some problems with different people using your stuff
on this machine under different accounts so I thought
the new version would fix it.   Since I was
downloading the new version I wanted to buy it since
I liked it and was going to keep using it.

I am dissappointed
that I am having such a strange problems.

I would like to be a supporter, but am at a loss since
I can't get the program to work.

Dean.
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JimH

  • Citizen of the Universe
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  • Posts: 7604
  • Miller drives a tall-masted tractor on the ocean
RE:I just bought but it crashes after 4 minutes
« Reply #6 on: May 30, 2002, 09:21:05 am »
Dean,
I hope you're not enrolled in acting school.

Jim
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Jim Hillegass
JRiver Media Center / Media Jukebox

Getting Annoyed

  • Guest
RE:I just bought but it crashes after 4 minutes
« Reply #7 on: May 30, 2002, 09:45:31 am »
Jim,

I hope you are not enrolled in trying to run a
successful business.

Generally when a customer pays you money and
the product does not work you offer to help
rather than insulting them.

Since I have paid for the software and it
does not work and I can't get any support
to make it work, I will have ask for a refund.

You have my credit card information.  Please
cancel out my purchase of your software.

Dean.
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JimH

  • Citizen of the Universe
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  • Posts: 7604
  • Miller drives a tall-masted tractor on the ocean
RE:I just bought but it crashes after 4 minutes
« Reply #8 on: May 30, 2002, 11:25:45 am »
Dean,
The reason it isn't working is that you have a crack on your machine.  Please email music @ jriver.com for more info.

Jim
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Jim Hillegass
JRiver Media Center / Media Jukebox
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