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Author Topic: Lost Licence  (Read 550 times)

Quadgram

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Lost Licence
« on: May 29, 2002, 10:09:21 pm »
The night I ordered the Media Jukebox 7 media player about a week ago, it just so happened that my computer got a virus and the whole thing was destroyed.  The only way to restore the computer was to format and reinstall everything.  Of course when it crashed I could not save anything on the hard drive.  Now I have a license that I have purchased and no way to retrieve the information.  Now what do I do?  Gosh, it isn't even paid for yet and now I can't even use it.  Please let me know what I can do to restore Jukebox so that what I paid for will work!
Thanks,
quadgram@cox.net
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JimH

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RE:Lost Licence
« Reply #1 on: May 30, 2002, 03:38:29 am »
Please see the FAQ on licenses.  "Price, Payment...." above.

We don't replace version 7 licenses.
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Jim Hillegass
JRiver Media Center / Media Jukebox
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