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Author Topic: Missing Items after update to 176 from 164  (Read 1247 times)

jacky

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Missing Items after update to 176 from 164
« on: September 18, 2011, 02:12:23 pm »

Yesterday, after updating from 164 to 176, majority of the items regularly on the right pane have gone missing, while they remain visible in the left pane (tree)

This happens to any view, Genre, Album, Artist

Please see below:



Please advise. ?
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Matt

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Re: Missing Items after update to 176 from 164
« Reply #1 on: September 18, 2011, 08:51:21 pm »

I can't explain that.

Could you send a library backup to matt at jriver dot com?

Does restoring a library backup (Media Center makes them automatically) correct the issue?

Thanks.
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Matt Ashland, JRiver Media Center

jacky

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Re: Missing Items after update to 176 from 164
« Reply #2 on: September 24, 2011, 12:55:14 pm »

update:

after a library restore (from an automated backup created POST update). the missing items on the right pane reappeared.
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lise

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Re: Missing Items after update to 176 from 164
« Reply #3 on: October 05, 2011, 09:11:52 am »

I noticed yesterday that over 7,000 music files were missing from my database. I re-imported them all and the missing files were all my (Multiple Artists) files as well as about 200 from Artists beginning with the letters A and B.

I'm not saying this to troubleshoot, because I have no clue when it happened (although I do know that I done a huge "rename" session a couple of months ago on some of these files).  I'm just saying this to encourage people to do an import on their music directory just in case some of their files went missing as well and don't know about it yet.
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