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Author Topic: MC 16 Crash on Start  (Read 1350 times)

hottuna

  • Guest
MC 16 Crash on Start
« on: September 19, 2011, 03:47:21 pm »

Everytime I start Media Center 16 it crashes.

I get the windows message "Media Center 16 Has Stopped Working"

I get the following message:

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   Media Center 16.exe
  Application Version:   16.0.176.0
  Application Timestamp:   4e7242fc
  Fault Module Name:   StackHash_2f7a
  Fault Module Version:   0.0.0.0
  Fault Module Timestamp:   00000000
  Exception Code:   c0000005
  Exception Offset:   00000010
  OS Version:   6.1.7601.2.1.0.768.3
  Locale ID:   1033
  Additional Information 1:   2f7a
  Additional Information 2:   2f7a8b901b8a2e9e1124233116a61b11
  Additional Information 3:   1048
  Additional Information 4:   1048cff7b6fb03f4c128ea4b53aa9b07

I've uninstalled it, rebooted and reinstalled it. I chose the option to delete the library too.

I can't start the progam at all.

What should I do?

P.S. I also tried a Windows Restore to a restore point to 2 weeks ago, that didn't work either. MC16 has been working fine unil now. I'm running version 160176 on Windows 7.

This is the error from Windows Event Viewer:

Faulting application name: Media Center 16.exe, version: 16.0.176.0, time stamp: 0x4e7242fc
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000010
Faulting process id: 0xca4
Faulting application start time: 0x01cc770c61891360
Faulting application path: C:\Program Files\J River\Media Center 16\Media Center 16.exe
Faulting module path: unknown
Logged
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