More > Media Center 17

Seriously? I *just purchased this software and now I'm being asked to upgrade!?

<< < (3/10) > >>

fitbrit:

--- Quote from: justsomeguy on November 03, 2011, 03:58:01 pm ---I don't feel entitled to anything. If I did I wouldn't pay for the software to begin with and just go find some dark corner of the internet to get it for free but I don't do that. I pay and work for everything I have.

Cyberlink, Adobe, Apple and Microsoft don't release software the same way jriver does. Yes, version 17 is beta and not considered official release but I'd guess most regular jriver users use these betas as their official version. The way jriver sends out limited time discounted upgrade pricing emails to all customers makes it feel like more "official" software. Those other companies you mentioned don't do that with beta software. Don't get me wrong I appreciate and take advantage of the discount offers.


--- End quote ---

To be clear, my rant wasn't directed at you, and I hope there's no reason for you to think that it was.

glynor:

--- Quote from: lise on November 03, 2011, 04:01:37 pm ---Ouch. That's gotta hurt.

--- End quote ---
* glynor was not amused.
EDIT:  Though, joke's on them, I don't care anymore because MC now supports BluRay and is better than TMT in every other conceivable way.  So, that'll be the last pennies they ever get from me.

Too bad.  I spend a bunch of money on this kind of stuff, I'm willing to pay for software instead of pirating it, and I help direct the software budgeting money (especially for AV related things) for a 1500+ employee company.

You never know who your customers are, or what potential they might have.

jmone:
FYI, for the last few years the release cycle for a new Version is 9-10months (publically avail version of MC14 was June 09, MC15 Apr 10, MC16 Jan 11, MC17 Oct 11).  The current licencing system means there will always be a line that someone will be on the wrong side of.  The only other system I know that a few have moved to is a licence that provides 12months of updates from the date of purchase (of course this is not what JR currently offers).

fitbrit:

--- Quote from: glynor on November 03, 2011, 04:03:34 pm ---* glynor was not amused.
--- End quote ---

But glynor got on with his life and probably didn't bring it up much until today (after an initial fuming), may I hazard to guess?

glynor:
By the way, I'm relating this anecdote not to take either side on this particular issue.  I, personally, think that what JRiver did here was pretty fair.  They backdated the switch back to the beginning of the month, well before MC17 was announced even in private to the beta group.  On the other hand, refer to what I just said above about knowing who your customers are, and planning for the future.

I don't really have that strong of an opinion.

I can say this... The upgrade is less than $20 right now.  I've probably wasted more than $20 worth of my time (certainly, at the rates I bill for work) just reading this thread.

Tag On Import and Carnac alone make the upgrade worth $20.  And there's a bunch of other good stuff in there already, and you know they're going to keep iterating on it like crazy for the next 10 months or so.

I don't know... Meh.  ?

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