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preproman:
Has JRiver every thought about providing remote (Hands on support) through Team Viewer?  This will bring an extra level of customer support to the users that don't know how to configure JR the way they some of us suggest.  Of course this could end up being very demanding.

What's your thoughts?

Matt:
Please use your last thread about the same topic here:
http://yabb.jriver.com/interact/index.php?topic=67357.msg451988#msg451988

JimH:
I don't think we could provide that kind of service.

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