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[Shelly]

I'm unable to use MC 17 to rip CDs.  Can't state with which build this started, as I've not recently used MC to rip CDs.  Any attempt causes MC to freeze and forces me to do a cold boot.  Please advise!

Thanks,
Shelly

_____________________________________________________________________________
Media Center 17.0.52.0 registered -- C:\Program Files (x86)\J River\Media Center 17\

6.1 Service Pack 1 (Build 7601)
Intel Pentium III 3392 MHz MMX / Memory: Total - 4194 MB, Free - 3607 MB

Internet Explorer: 9.0.8112.16421 / ComCtl32.dll: 5.82.7601 / Shlwapi.dll: 6.1.7601 / Shell32.dll: 6.1.7601 / wnaspi32.dll: N/A
Ripping /   Drive L: Optiarc DVD RW AD-7241S   Mode:ModeSecure  Type:Auto  Speed:Max
  Digital playback: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 100
  Eject after ripping: Yes /  Play sound after ripping: Yes  Soundfile:   chord.wav

Burning /  Drive L: Optiarc  DVD RW AD-7241S    Addr: 7:1:0  Speed:24  MaxSpeed:24  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Portable Device Info
  Removed devices: D:\


Interface Plugins:
  TiVo Server (Active)

[bunglemebaby]

Does this happen when trying to rip to any file type or just a certain one (ie, mp3 or flac, etc)?

[Shelly]

Does this happen when trying to rip to any file type or just a certain one (ie, mp3 or flac, etc)?

Yes it does.  I just tried ripping to Flac and the queue shows the first track as ripping but there is no movement in the progress bar.  As soon as I try to close out of MC I'll have to do a cold boot again. 

Thanks for responding.

Shelly

[MrC]

Any other CD software installed (Nero, ...)?

[Shelly]

Any other CD software installed (Nero, ...)?

Yes, I do have Nero installed, but, then I always have had it installed.   I'll uninstall it and get back to you.  Thanks.

[Shelly]

Uninstalled Nero and still no luck ripping.   

[JohnT]

Please send a log of the failed ripping process to:
johnt at jriver dot com
Thanks!

[Shelly]

Thanks, John - will do when I get home tonight.

Shelly

[Shelly]

I've sent the log file, John.  Thanks!

[Shelly]

Just bought a new CD and forgot that I was unable to rip using MC until I wasn't able to rip the CD.  John, could you determine anything from the log file that I sent.  I've got a brand new system build and am able to use other apps for ripping.  Also my older Thinkpad rips just fine.  Would appreciate any assistance with this problem.  Thanks!

Shelly