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Author Topic: not activate...  (Read 1080 times)

Ricardoelbombero

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not activate...
« on: May 03, 2012, 12:17:21 pm »

Hello, I just bought the license for JRiver v17, but the program don't activate during the activation procedure. So I restarted the procedure for a manual activation by internet, using the activation code I received earlier by mail. After that I got a file : "Mediacenter17-173679.exe" of 2kb, which is completely unusable, because it create an error of incompatibility 64bit! Note that I never got a .mrj file

The message I got : "The version of this file is incompatible with the version of Windows you use .."

I'm using Win7 64bit, updated and activated.
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Matt

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Re: not activate...
« Reply #1 on: May 03, 2012, 12:22:07 pm »

Welcome.

Rename the little .exe to .mjr and run it.  Or use a browser other than Opera to restore.

There is a bug in Opera where it mangles the name.
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Matt Ashland, JRiver Media Center

Ricardoelbombero

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Re: not activate...
« Reply #2 on: May 04, 2012, 05:35:06 am »

Yesss it's ok, thanks :)
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