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[maxim]

I have downloaded recently a classical album, with 12 files in 24/96 FLAC format, from TheClassicalShop.net.  Surprisingly, JMR refused to import 5 files out of 12.

I re-downloaded some of them again, same story.  Must be a problem with the files, I thought.  But WMP plays them fine.

Any advice on what's going on here and what to do would be highly appreciated ...

[Matt]

Is there any way you could provide a sample file to matt at jriver dot com?

Also, if you rename the file to C:\1.flac, does it make a difference (just to rule out network drive, long filename, etc. issues)?

[maxim]

well, all the 12 files are in the same directory and have very similar names.

what is the best way to send a 70MB file to you?

[Matt]

what is the best way to send a 70MB file to you?

I don't think JRiver has an incoming mail size limit, but your sending server may.

Otherwise, Dropbox, Google Drive, etc. would work.

[maxim]

Mystery solved! 

These files were tagged differently and JMR made a separate album of them.  Found this album and successfully merged into one. 

No problem with JMR, simply poor tagging by the online shop ...

Many thanks for a prompt response