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[rossp]

Hi, Has mp4 playback broken recently. I just get the 'something went wrong with playback message'.

Code: [Select]

Media Center; Version: 17.0.155; Types: 2147483647
0000000: 5012: General: Starting logging: Date: 21/05/2012 09:59
0000000: 5012: General: Log Reset: Logging reset
0001092: 5012: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0002933: 5012: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0002964: 5012: TV: CTVRecordingManager::Process: Start
0002964: 5012: TV: CTVManager::CreateTVControlForAllDevices: Start
0002964: 5012: TV: CTVManager::CreateTVControlForAllDevices: Finish (0 ms)
0002964: 5012: TV: CTVRecordingManager::Process: Finish (0 ms)
0005679: 5012: Playback: CPlayerZone::Play: Start
0005679: 3176: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Finish (149403 ms)
0005679: 2488: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Start
0005679: 2488: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Image: 00000000
0005679: 2488: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Finish (0 ms)
0005694: 5012: Playback: CPlayerZone::Play: Handling exclusive playback zones
0005694: 5012: Playback: CPlayerZone::Play: Getting actual playback track
0005757: 5012: Playback: CPlayerZone::Play: Processing play for 'V:\Recoil (2011)\Recoil (2011).mp4'
0005757: 5012: Database: CSearchFilesHelper::GetResults: Search: [Media Type]=[Audio] -[Artist]=[] -[Name]=[]; Elapsed ms: 0.169
0005757: 5012: Playback: CPlayerZone::Play: Updating internal track info
0005757: 5012: Playback: CPlayerZone::Play: Playing: <XMLFN version="1.0"><Item Name="Filename">V:\Recoil (2011)\Recoil (2011).mp4</Item><Item Name="UserInterfaceModeChangeEventHandle">000001C8</Item><Item Name="AlbumSequentialWithLastTrack">0</Item><Item Name="PlaylistIndex">2</Item><Item Name="DatabaseKey">1483902</Item><Item Name="FileType">mp4</Item><Item Name="CompressionInfo">mp4 video (video: AVC1, audio: MP4 AAC)</Item><Item Name="FPS">23.9760199999999984</Item><Item Name="CenterFocusMixing">1</Item><Item Name="ErrorFreeMode">0</Item><Item Name="MediaType">Video</Item><Item Name="DurationSeconds">5630.7616667000002053</Item><Item Name="AspectRatio"></Item><Item Name="PlaybackInfo"></Item><Item Name="Bookmark"></Item><Item Name="DRMProtected"></Item></XMLFN>
0005757: 5012: Playback: CJRPlaybackEngine::Play: Start
0005757: 5012: Playback: CJRPlaybackEngine::Play: Playing: V:\Recoil (2011)\Recoil (2011).mp4
0005757: 5012: Playback: CJRPlaybackEngine::Play: Filetype: mp4; Type: 5; Can play: 1; Playback object: 0x56daa78
0005757: 5012: Playback: CJRPlaybackEngine::StartPlayFile: Start
0005757: 5012: Playback: CJRPlaybackEngine::StartPlayFile: Play returned: 0
0005757: 5012: Playback: CJRPlaybackEngine::StartPlayFile: Finish (0 ms)
0005757: 5012: Playback: CJRPlaybackEngine::Play: StartPlayFile returned 0
0005757: 5012: Playback: CJRPlaybackEngine::Play: Finish (0 ms)
0005757: 5012: Playback: CPlayerZone::PlayNextFile: bCanPlayNext=0, m_bPlaybackError=1
0005757: 5012: Playback: CPlayerZone::Play: Finish (78 ms)
0005757: 6240: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Start
0005757: 6240: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Zone: study (id: 0)
0005757: 6400: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Start
0005803: 5012: General: CMainUIWnd::Resize: Start
0005819: 6400: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Image: 09974C48
0005819: 6400: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Finish (62 ms)
0005835: 5012: General: CMainUIWnd::Resize: Finish (32 ms)
0005835: 5012: Database: CSearchFilesHelper::GetResults: Search: [Media Type]=[Audio]; Elapsed ms: 0.143
0005835: 5012: Database: CSearchFilesHelper::GetResults: Search: [Media Type]=[Audio],[Video]; Elapsed ms: 0.095
0005835: 5012: Database: CSearchFilesHelper::GetResults: Search: [Media Type]=[Video]; Elapsed ms: 0.092
0005928: 5012: Playback: CPlayerZone::Stop: Start
0005928: 6240: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Finish (171 ms)
0005944: 5012: Playback: CPlayerZone::Stop: Checking for not loaded playback engine
0005944: 5012: Playback: CPlayerZone::Stop: Firing stop to playback engine
0005944: 5012: Playback: CPlayerZone::Stop: Processing internal previous / next
0005944: 5012: Playback: CPlayerZone::Stop: Clearing display info
0005944: 5012: Playback: CPlayerZone::Stop: Updating statistics
0005944: 5012: Playback: CPlayerZone::Stop: Updating playback state
0005944: 5012: Playback: CPlayerZone::Stop: Updating UI
0005944: 5012: General: CMCUICore::UpdateScreenResolution: Start
0005944: 5012: General: CMCUICore::UpdateScreenResolution: Deleting resolution changes
0005944: 5012: General: CMCUICore::UpdateScreenResolution: Finish (0 ms)
0005944: 5012: Playback: CPlayerZone::Stop: Applying database changes
0005944: 5012: Playback: CPlayerZone::Stop: Finish (16 ms)
0005944: 6680: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Start
0005944: 6680: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Zone: study (id: 0)
0006022: 5012: General: CMainUIWnd::Resize: Start
0006037: 5012: General: CMainUIWnd::Resize: Finish (15 ms)
0007207: 6588: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Start
0007207: 6588: Sharing Plugins: CHTTPListenerWorker::HandleRequest: UDP: 192.168.0.2: NOTIFY: http://239.255.255.250:1900*
0007207: 6588: Sharing Plugins: CSSDPWorker::ProcessNotify: ssdp:alive: uuid:a524ec76-0b8c-4f26-ac61-001f33eb081d::upnp:rootdevice
0007207: 6588: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Finish (0 ms)
0007488: 5012: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0007972: 5012: TV: CTVRecordingManager::Process: Start
0007972: 5012: TV: CTVManager::CreateTVControlForAllDevices: Start
0007972: 5012: TV: CTVManager::CreateTVControlForAllDevices: Finish (0 ms)
0007972: 5012: TV: CTVRecordingManager::Process: Finish (0 ms)
0009391: 5012: Playback: CPlayerZone::Play: Start
0009391: 6680: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Finish (3447 ms)
0009391: 7152: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Start
0009391: 7152: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Image: 00000000
0009391: 7152: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Finish (0 ms)
0009423: 5012: Playback: CPlayerZone::Play: Handling exclusive playback zones
0009423: 5012: Playback: CPlayerZone::Play: Getting actual playback track
0009423: 5012: Playback: CPlayerZone::Play: Processing play for 'V:\X Men Quadrilogy\X-Men 2 X2 (2003).mp4'
0009423: 5012: Database: CSearchFilesHelper::GetResults: Search: [Media Type]=[Audio] -[Artist]=[] -[Name]=[]; Elapsed ms: 0.177
0009423: 5012: Playback: CPlayerZone::Play: Updating internal track info
0009423: 5012: Playback: CPlayerZone::Play: Playing: <XMLFN version="1.0"><Item Name="Filename">V:\X Men Quadrilogy\X-Men 2 X2 (2003).mp4</Item><Item Name="UserInterfaceModeChangeEventHandle">000001C8</Item><Item Name="AlbumSequentialWithLastTrack">0</Item><Item Name="PlaylistIndex">13</Item><Item Name="DatabaseKey">1297615</Item><Item Name="FileType">mp4</Item><Item Name="CompressionInfo">mp4 video (video: AVC1, audio: MP4 AAC)</Item><Item Name="FPS">23.9760199999999984</Item><Item Name="CenterFocusMixing">1</Item><Item Name="ErrorFreeMode">0</Item><Item Name="MediaType">Video</Item><Item Name="DurationSeconds">8027.4986667000002853</Item><Item Name="AspectRatio"></Item><Item Name="PlaybackInfo"></Item><Item Name="Bookmark"></Item><Item Name="DRMProtected"></Item></XMLFN>
0009423: 5012: Playback: CJRPlaybackEngine::Play: Start
0009423: 5012: Playback: CJRPlaybackEngine::Play: Playing: V:\X Men Quadrilogy\X-Men 2 X2 (2003).mp4
0009423: 5012: Playback: CJRPlaybackEngine::Play: Filetype: mp4; Type: 5; Can play: 1; Playback object: 0x56daa78
0009423: 5012: Playback: CJRPlaybackEngine::StartPlayFile: Start
0009423: 5012: Playback: CJRPlaybackEngine::StartPlayFile: Play returned: 0
0009423: 5012: Playback: CJRPlaybackEngine::StartPlayFile: Finish (0 ms)
0009423: 5012: Playback: CJRPlaybackEngine::Play: StartPlayFile returned 0
0009423: 5012: Playback: CJRPlaybackEngine::Play: Finish (0 ms)
0009423: 5012: Playback: CPlayerZone::PlayNextFile: bCanPlayNext=0, m_bPlaybackError=1
0009423: 5012: Playback: CPlayerZone::Play: Finish (32 ms)
0009423: 5372: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Start
0009423: 5372: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Zone: study (id: 0)
0009423: 4956: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Start
0009454: 4956: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Image: 09974D10
0009454: 4956: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Finish (31 ms)
0009469: 5012: General: CMainUIWnd::Resize: Start
0009501: 5012: General: CMainUIWnd::Resize: Finish (32 ms)
0009594: 5012: Playback: CPlayerZone::Stop: Start
0009594: 5372: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Finish (171 ms)
0009610: 5012: Playback: CPlayerZone::Stop: Checking for not loaded playback engine
0009610: 5012: Playback: CPlayerZone::Stop: Firing stop to playback engine
0009610: 5012: Playback: CPlayerZone::Stop: Processing internal previous / next
0009610: 5012: Playback: CPlayerZone::Stop: Clearing display info
0009610: 5012: Playback: CPlayerZone::Stop: Updating statistics
0009610: 5012: Playback: CPlayerZone::Stop: Updating playback state
0009610: 5012: Playback: CPlayerZone::Stop: Updating UI
0009610: 5012: General: CMCUICore::UpdateScreenResolution: Start
0009610: 5012: General: CMCUICore::UpdateScreenResolution: Deleting resolution changes
0009610: 5012: General: CMCUICore::UpdateScreenResolution: Finish (0 ms)
0009610: 5012: Playback: CPlayerZone::Stop: Applying database changes
0009610: 5012: Playback: CPlayerZone::Stop: Finish (16 ms)
0009610: 5404: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Start
0009610: 5404: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Zone: study (id: 0)
0009672: 5012: General: CMainUIWnd::Resize: Start
0009703: 5012: General: CMainUIWnd::Resize: Finish (31 ms)
0011139: 5012: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0012324: 5012: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0012979: 5012: TV: CTVRecordingManager::Process: Start
0012979: 5012: TV: CTVManager::CreateTVControlForAllDevices: Start
0012979: 5012: TV: CTVManager::CreateTVControlForAllDevices: Finish (0 ms)
0012979: 5012: TV: CTVRecordingManager::Process: Finish (0 ms)
0013463: 5012: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0013947: 5012: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0015600: 5012: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled


[rossp]

Code: [Select]

Media Center
    Install Path: C:\Program Files (x86)\J River\Media Center 17\
    Interface Plugins: TiVo Server (disabled, not running)
    JRMark: never run
    Library: 41088 files, 14.4 MB in library, 608 MB in thumbnails
    Resources: 82.9 MB memory, 704 handles
    Version: 17.0.155.0 Registered
Acronis Devices
    Acronis Backup Archive Explorer
Computer
    ACPI x64-based PC (driver 6.1.7600.16385)
Disk drives
    Boot (driver 6.1.7600.16385)
    Data (driver 6.1.7600.16385)
Display adapters
    NVIDIA GeForce 9800 GT   (driver 8.17.12.9610)
    NVIDIA Quadro FX 370 (driver 8.17.12.9610)
DriverInterface
    Logitech Driver Interface (driver 5.33.10.0)
    Logitech Driver Interface (driver 5.33.10.0)
    Logitech Driver Interface (driver 5.33.10.0)
    Logitech Driver Interface (driver 5.33.10.0)
DVD/CD-ROM drives
    HL-DT-ST BD-RE  BH10LS30 (driver 6.1.7600.16385)
Human Interface Devices
    HID-compliant consumer control device (driver 5.33.10.0)
    HID-compliant consumer control device (driver 6.1.7600.16385)
    HID-compliant device (driver 5.33.10.0)
    HID-compliant device (driver 6.1.7600.16385)
    HID-compliant device (driver 6.1.7600.16385)
    HID-compliant device (driver 6.1.7600.16385)
    HID-compliant device (driver 6.1.7600.16385)
    Logitech HID-compliant Unifying device (driver 5.33.10.0)
    Logitech HID-compliant Unifying device (driver 5.33.10.0)
    Logitech HID-compliant Unifying device (driver 5.33.10.0)
    Logitech HID-compliant Unifying device (driver 5.33.10.0)
    Logitech Unifying USB receiver (driver 5.33.10.0)
    USB Input Device (driver 6.1.7600.16385)
    USB Input Device (Logitech Download Assistant) (driver 1.0.3.0)
IEEE 1394 Bus host controllers
    Texas Instruments 1394 OHCI Compliant Host Controller (driver 6.1.7600.16385)
Imaging devices
    Microsoft LifeCam VX-7000 (driver 3.60.250.0)
Keyboards
    HID Keyboard Device (driver 6.1.7600.16385)
    Logitech HID-compliant Unifying keyboard (driver 5.33.10.0)
Memory
    Free Physical Memory: 4.9 GB
    Total Memory: 7.9 GB
Mice and other pointing devices
    HID-compliant mouse (driver 6.1.7600.16385)
    Logitech HID-compliant Unifying Mouse (driver 5.33.10.0)
Monitors
    Generic PnP Monitor (driver 6.1.7600.16385)
    Generic PnP Monitor (driver 6.1.7600.16385)
    Generic PnP Monitor (driver 6.1.7600.16385)
Network adapters
    Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64 (driver 2.5.3024.0)
    Intel(R) 82566DM-2 Gigabit Network Connection (driver 9.14.180.0)
    VirtualBox Host-Only Ethernet Adapter (driver 4.0.12.0)
Operating System
    Microsoft Windows 7 64-bit
Ports (COM & LPT)
    Communications Port (COM1) (driver 6.1.7600.16385)
Processors
    Intel(R) Core(TM)2 Extreme CPU X9650  @ 3.00GHz (driver 6.1.7600.16385)
    Intel(R) Core(TM)2 Extreme CPU X9650  @ 3.00GHz (driver 6.1.7600.16385)
    Intel(R) Core(TM)2 Extreme CPU X9650  @ 3.00GHz (driver 6.1.7600.16385)
    Intel(R) Core(TM)2 Extreme CPU X9650  @ 3.00GHz (driver 6.1.7600.16385)
Security Devices
    Trusted Platform Module 1.2 (driver 6.1.7600.16385)
Sound, video and game controllers
    High Definition Audio Device (driver 6.1.7600.16385)
    Microsoft LifeCam VX-7000. (driver 6.5.6004.0)
    Microsoft Streaming Clock Proxy (driver 6.1.7600.16385)
    Microsoft Streaming Quality Manager Proxy (driver 6.1.7600.16385)
Storage controllers
    A3HRQ14H IDE Controller
    Adaptec SCSI Card 29160N - Ultra160 SCSI (driver 7.5.645.100)
    Intel(R) ICH8R/ICH9R/ICH10R/DO SATA RAID Controller (driver 8.6.2.1012)
Storage volume shadow copies
    Generic volume shadow copy (driver 6.1.7600.16385)
    Generic volume shadow copy (driver 6.1.7600.16385)
    Generic volume shadow copy (driver 6.1.7600.16385)
System devices
    ACPI Fixed Feature Button (driver 6.1.7600.16385)
    ACPI Power Button (driver 6.1.7600.16385)
    Composite Bus Enumerator (driver 6.1.7600.16385)
    Direct memory access controller (driver 6.1.7600.16385)
    Extended IO Bus (driver 6.1.7600.16385)
    File as Volume Driver (driver 6.1.7600.16385)
    High Definition Audio Controller (driver 6.1.7600.16385)
    High precision event timer (driver 6.1.7600.16385)
    Intel(R) 82801 PCI Bridge - 244E (driver 6.1.7600.16385)
    Intel(R) 82802 Firmware Hub Device (driver 6.1.7600.16385)
    Intel(R) ICH9 Family SMBus Controller - 2930 (driver 6.1.7600.16385)
    Intel(R) ICH9 Family Thermal Subsystem - 2932 (driver 6.1.7600.16385)
    Intel(R) ICH9R LPC Interface Controller - 2916 (driver 6.1.7600.16385)
    Intel(R) Management Engine Interface (driver 3.0.30.1086)
    Intel(R) X38/X48 Express Chipset PCI Express Root Port - 29E1 (driver 6.1.7600.16385)
    Intel(R) X38/X48 Express Chipset PCI Express Root Port - 29E9 (driver 6.1.7600.16385)
    Intel(R) X38/X48 Express Chipset Processor to I/O Controller - 29E0 (driver 6.1.7600.16385)
    Microsoft ACPI-Compliant System (driver 6.1.7600.16385)
    Microsoft System Management BIOS Driver (driver 6.1.7600.16385)
    Microsoft Virtual Drive Enumerator Driver (driver 6.1.7600.16385)
    Motherboard resources (driver 6.1.7600.16385)
    Motherboard resources (driver 6.1.7600.16385)
    Motherboard resources (driver 6.1.7600.16385)
    Motherboard resources (driver 6.1.7600.16385)
    Motherboard resources (driver 6.1.7600.16385)
    Numeric data processor (driver 6.1.7600.16385)
    PCI bus (driver 6.1.7600.16385)
    Plug and Play Software Device Enumerator (driver 6.1.7600.16385)
    Programmable interrupt controller (driver 6.1.7600.16385)
    Remote Desktop Device Redirector Bus (driver 6.1.7600.16385)
    System board (driver 6.1.7600.16385)
    System board (driver 6.1.7600.16385)
    System CMOS/real time clock (driver 6.1.7600.16385)
    System speaker (driver 6.1.7600.16385)
    System timer (driver 6.1.7600.16385)
    Terminal Server Keyboard Driver (driver 6.1.7600.16385)
    Terminal Server Mouse Driver (driver 6.1.7600.16385)
    UMBus Enumerator (driver 6.1.7600.16385)
    UMBus Root Bus Enumerator (driver 6.1.7600.16385)
    Volume Manager (driver 6.1.7600.16385)
Universal Serial Bus controllers
    Intel(R) ICH9 Family USB Universal Host Controller - 2934 (driver 6.1.7600.16385)
    Intel(R) ICH9 Family USB Universal Host Controller - 2935 (driver 6.1.7600.16385)
    Intel(R) ICH9 Family USB Universal Host Controller - 2936 (driver 6.1.7600.16385)
    Intel(R) ICH9 Family USB Universal Host Controller - 2937 (driver 6.1.7600.16385)
    Intel(R) ICH9 Family USB Universal Host Controller - 2938 (driver 6.1.7600.16385)
    Intel(R) ICH9 Family USB Universal Host Controller - 2939 (driver 6.1.7600.16385)
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A (driver 6.1.7600.16385)
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C (driver 6.1.7600.16385)
    USB Composite Device (driver 6.1.7600.16385)
    USB Composite Device (driver 6.1.7600.16385)
    USB Root Hub (driver 6.1.7600.16385)
    USB Root Hub (driver 6.1.7600.16385)
    USB Root Hub (driver 6.1.7600.16385)
    USB Root Hub (driver 6.1.7600.16385)
    USB Root Hub (driver 6.1.7600.16385)
    USB Root Hub (driver 6.1.7600.16385)
    USB Root Hub (driver 6.1.7600.16385)
    USB Root Hub (driver 6.1.7600.16385)


[Matt]

It looks like you're trying to use the Windows Media engine.

In Options > File Types, switch back to the default setting of 'Automatic' for MP4 files.

[rossp]

Thanks Matt - that did it.