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[geekboy200]

I grabbed the new license key, Media Jukebox opened after double-clicking it, but there is no confirmation that it worked. In addition, the backup and restore options are now unavailable on the menu.  Any idea what happened?  BTW, I e-mailed this as well, so only one reply is necessary.  Thanks

[Charlemagne 8]

GeekBoy2000,
The way I understand it, you can no longer back up your license in the way that we have been doing it. The restoration is now available through the web site only and you can do it up to 5 times a year. This only applies to lost licenses. As long as your hard drive remains intact or you don't reinstall your operating system or clean out your registry, you won't need to restore.
There was a huge amount of pressure to provide another way to restore lost licenses other than backing up to a floppy. I guess this is the way. As long as it works, it's fine with me.

CVIII

[JimH]

What C8 said.  It's true.  Including "incredible pressure".

[geekboy200]

LOL!  Okay, it works for me if it works. Seeing some sort of "Licensed Version" text somewhere would be reassuring though.  The "Registered To" field currently shows a blinking cursor.

[gateley]

The "Registered To" field should be correct. Could you email me your name or email address so I can look up your data and see what is going on?

Thanks,

j
gateley@jriver.com