I found a couple of entries in the windows event log
Faulting application name: Media Center 17.exe, version: 17.0.186.0, time stamp: 0x505743c6
Faulting module name: avformat-lav-54.dll, version: 0.0.0.0, time stamp: 0x4fae297f
Exception code: 0xc0000005
Fault offset: 0x00098aaa
Faulting process id: 0xd0c
Faulting application start time: 0x01cdb2b6dbf7bbc2
Faulting application path: C:\Program Files\J River\Media Center 17\Media Center 17.exe
Faulting module path: C:\Users\All\AppData\Roaming\J River\Media Center 17\Plugins\lav\avformat-lav-54.dll
Report Id: 4e8cf8fd-1eaa-11e2-afa0-e069951f6e3a
Faulting package full name:
Faulting package-relative application ID:
The program Media Center 17.exe version 17.0.186.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1310
Start Time: 01cdb2b86e509727
Termination Time: 4294967295
Application Path: C:\Program Files\J River\Media Center 17\Media Center 17.exe
Report Id: 3282b27d-1eac-11e2-afa0-e069951f6e3a
Faulting package full name:
Faulting package-relative application ID: