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Author Topic: MC 18.0.78 crashes  (Read 1665 times)

slerch666

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MC 18.0.78 crashes
« on: November 30, 2012, 10:27:27 am »

Having an issue with JRiver 18, latest build. 18.0.78. Windows 8

After running all previous versions of 18 via updates from the update channel, this is the first version I've experienced any issues with.

The problem is, JR MC locks up. Sometimes it locks up in 1 minutes. Sometimes it locks up in 30, but it's almost given it will lock up now. At first it seemed to be just between track changes, but now it actually locks up pretty much anywhere and everywhere in a track.

I've completely uninstalled and reinstalled (only kept my library). Same issue.

Playback is of WMAs, MP3s and FLAC. It is all being played through the E-Mu 0204 device, as I've been doing for at least 18 months now. I'm using WASAPI (event style) for playback to the 0204. I don't use JR MC for video playback.

Prior to an in place upgrade to Windows 8, I had been using the previous version of MC 18 (I assume it was 18.0.77). I upgraded to Win 8 with this version, uninstalled and reinstalled after being prompted that the OS had changed, using the 18.0.77 installer I had. Was able to run 18.0.77 on Win 8 with no problems after the upgrade to 8 and the reinstall. Ran MC for at least 6 hours straight working from home 3 days before I upgraded to 18.0.78, so I'm leaning towards it being an issue in 18.0.78 over it being a Win 8 upgrade issue.

Any suggestions? Files you need to help troubleshoot?


And at some point I will nuke my Win 8 upgrade install and just go fresh (have tons of software installed that I use for school, so will need to keep my upgrade in place for at least another 2-3 weeks until school break), but until then I would really like to get MC working.
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Matt

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Re: MC 18.0.78 crashes
« Reply #1 on: November 30, 2012, 10:46:42 am »

Could you try this test build and see if it works any better?
http://files.jriver.com/temp/MediaCenter180084.exe

If it still hangs, please send a log (Help > Logging) to logs at jriver dot com.

Thanks.
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Matt Ashland, JRiver Media Center

slerch666

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Re: MC 18.0.78 crashes
« Reply #2 on: November 30, 2012, 03:19:06 pm »

Just downloaded it and will give it a try.

Since the crash is at random intervals, I just turned on logging after installation to see what comes up.

Thanks!
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slerch666

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Re: MC 18.0.78 crashes
« Reply #3 on: November 30, 2012, 05:31:48 pm »

Just sent a log to matt. Before it crashed I saw you posting in another thread.

I'll forward the same email to logs.

Sorry for the confusion.
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slerch666

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Re: MC 18.0.78 crashes
« Reply #4 on: December 03, 2012, 12:42:08 pm »

Any update on this one?
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slerch666

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Re: MC 18.0.78 crashes
« Reply #5 on: December 04, 2012, 09:48:31 am »

I'm now seeing the same behavior from a Win 7 install. JRiver 18.0.78

Will upgrade this one to .84 as well and see what happens.
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goberre

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Re: MC 18.0.78 crashes
« Reply #6 on: December 08, 2012, 12:53:10 pm »

Great software but also having a problem with latest build MC18.0.78 crashing all the time from various operations. Attached is a log of it crashing when pausing track in Theater mode. I will try build 18.0.84.
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