INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: JRiver donīt accept payment when upgrading...  (Read 977 times)

Captor

  • Citizen of the Universe
  • *****
  • Posts: 544
JRiver donīt accept payment when upgrading...
« on: December 22, 2012, 05:33:22 am »
Why are you not accepting my payment by Mastercard?
The form is saying that my cardnumber and expiredate is not correct.
But as far I can see it is correct. I have use the same card yesterday and it worked fine.
Logged
JRiver for music

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42766
  • Shoes gone again!
Re: JRiver donīt accept payment when upgrading...
« Reply #1 on: December 22, 2012, 08:10:22 am »
Sorry, but I'm not sure.  A lot of people are upgrading, so I don't think it's a systemic failure.

You could use PayPal if you have an account.  And thanks for thinking of upgrading.

Has anyone else seen this?
Logged
Matt Ashland, JRiver Media Center

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 73111
  • Where did I put my teeth?
Re: JRiver donīt accept payment when upgrading...
« Reply #2 on: December 22, 2012, 08:18:21 am »
It might be a reversed date problem.
Logged

Captor

  • Citizen of the Universe
  • *****
  • Posts: 544
Re: JRiver donīt accept payment when upgrading...
« Reply #3 on: December 22, 2012, 10:13:02 am »
I really have filled in everything correct. Exp.date, name and number. And double checked as well.
Logged
JRiver for music
Pages: [1]   Go Up
« previous next »