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Author Topic: JRiver donīt accept payment when upgrading...  (Read 876 times)

Captor

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JRiver donīt accept payment when upgrading...
« on: December 22, 2012, 05:33:22 am »
Why are you not accepting my payment by Mastercard?
The form is saying that my cardnumber and expiredate is not correct.
But as far I can see it is correct. I have use the same card yesterday and it worked fine.
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JRiver for music

Matt

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Re: JRiver donīt accept payment when upgrading...
« Reply #1 on: December 22, 2012, 08:10:22 am »
Sorry, but I'm not sure.  A lot of people are upgrading, so I don't think it's a systemic failure.

You could use PayPal if you have an account.  And thanks for thinking of upgrading.

Has anyone else seen this?
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Matt Ashland, JRiver Media Center

JimH

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Re: JRiver donīt accept payment when upgrading...
« Reply #2 on: December 22, 2012, 08:18:21 am »
It might be a reversed date problem.
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Captor

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Re: JRiver donīt accept payment when upgrading...
« Reply #3 on: December 22, 2012, 10:13:02 am »
I really have filled in everything correct. Exp.date, name and number. And double checked as well.
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JRiver for music
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