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Author Topic: MC18 crashes when changing audio output  (Read 1115 times)

Soul_Rvr911

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MC18 crashes when changing audio output
« on: March 06, 2013, 04:20:15 pm »

I've been able to reproduce this twice in a row. Second time I captured the logs.

Fresh install of MC18.
When the "auto-import" task shows up, click on it.
When configuring auto-import, uncheck all items except audio. Uncheck "Get cover art".
Choose the location where my music is stored (for me, it's the My Music folder in Win7's Libraries).
Click Finish to start the import.

While the import is running:
Tools-->Options
Under Audio, changed output mode to WASAPI - Event Style
Clicked Output mode settings, changed Hardware buffer size to 50 milliseconds.
Hit OK.
Crash!

It's a pretty solid crash, too - on relaunch, the JRiver window is all kinds of messed up. Need to restart in order to fix. (I tried uninstalling/reinstalling, but that doesn't fix the window.)

I'll be emailing the logs to the address recommended on the Stability wiki shortly, along with a screenshot of what the app looks like after the crash.

Thanks!

[Edit] - Scratch that - just rebooting doesn't fix the window. I needed to uninstall, reboot, then reinstall.
[Edit2] - Wrong again! Need to change skin, quit the app, then restart to fix the window. This time I'm sure  :P
[Edit3] - Seems like the import had nothing to do with the problem. I let the import finish, then changed the output mode to WASAPI event style and the app crashed. Corrected the title.

I should note that I also have MC15 installed and configured to use WASAPI Event Style with no issues.
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Matt

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Re: MC18 crashes when importing audio + changing audio preferences
« Reply #1 on: March 06, 2013, 04:30:06 pm »

This might be the same crash caused by the Black on Black skin reported in the build thread.

Does it happen if you use Noire instead?

If that's the cause, it will be fixed next build.  If not, we'll need to dig some more.

Thanks.
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Matt Ashland, JRiver Media Center

Soul_Rvr911

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Re: MC18 crashes when changing audio output
« Reply #2 on: March 06, 2013, 04:38:11 pm »

Thanks for the quick reply Matt! Unfortunately the issue still happens when I change skins.
l
It seems to be very specific to changing the output buffer size when the output mode is WASAPI - Event Style. If I change only the output mode and hit OK, the option is saved successfully and everything is fine. But when I open up Output mode settings, select a different buffer length, and hit OK, the app crashes within a few seconds.
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Soul_Rvr911

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Re: MC18 crashes when changing audio output
« Reply #3 on: March 08, 2013, 04:38:57 pm »

Any updates on this? It's still occurring on my PC with build 144.

I should add that after the crash, the change to the buffer length is persisted.
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