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Author Topic: Help on re-installing/purchasing  (Read 801 times)

jwoodman

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Help on re-installing/purchasing
« on: March 16, 2013, 05:40:33 pm »

Finally snapped with iTunes after it failed to recognise my music library and lost my playlists for the third time in three weeks. I'm a previous user of Media Center 16 on an previous PC. I downloaded the free version of version of MC18 tonight to see if I still liked it, which I did. I uninstalled the free download, and contacted JRiver for my registration code for MC16. I've input this on the restore page of the website, but all that happens is that I get a download of a 2kb file called MediaCenter16-149795.mjr. Windows can't recognise this, and nothing else seems to happen.  I don't need the improved features of MC18, and I would be perfectly happy if I can somehow get MC16 onto the new PC. Equally if this can't be done, I would be very happy to purchase MC18, but I'm concerned that if I do this I'm going to run into problems because I'm already registered with my current email address as an MC16 user! Help would be greatly appreciated.
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Matt

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Re: Help on re-installing/purchasing
« Reply #1 on: March 17, 2013, 09:42:47 am »

You can find old versions here:
http://wiki.jriver.com/index.php/Old_Versions

If you want to try MC18, just install it.  Then restore your MC16 license.  When you go to purchase MC18, you'll get the upgrade price.

Thanks.
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Matt Ashland, JRiver Media Center
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