INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: JRiver MC 19 Upgrade PayPal payment problem  (Read 1683 times)

Bccc1

  • Junior Woodchuck
  • **
  • Posts: 75
JRiver MC 19 Upgrade PayPal payment problem
« on: July 13, 2013, 06:27:45 am »

Yesterday I bought the upgrade, but PayPal didn't redirect me back. Now I've paid $18,98 USD and didn't get any confirmation e-mail with the new registration code. Is my purchase lost? I tried the PayPal Support Site:
https://rover.jriver.com/cgi-bin/paypal_support.cgi
But that returns "We could not authenticate your transaction."
I can give you the PayPal transaction code, my old MC18 registration code and my e-mail adress, but I guess it wouldn't be very clever to post it here visible for everyone  ::).

What shall I do now?
Logged

JohnT

  • Citizen of the Universe
  • *****
  • Posts: 4627
Re: JRiver MC 19 Upgrade PayPal payment problem
« Reply #1 on: July 13, 2013, 09:05:47 am »

I sent you an email with your MC19 license code.  Sorry for the troubles.
Logged
John Thompson, JRiver Media Center

Bccc1

  • Junior Woodchuck
  • **
  • Posts: 75
Re: JRiver MC 19 Upgrade PayPal payment problem
« Reply #2 on: July 13, 2013, 09:33:22 am »

Thanks for the fast reply.
I'll try the code when MC19 comes out, hopefully everything will work.
Logged
Pages: [1]   Go Up